Center Customer Service Associate

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. (Training will be provided) Knowledge of Printing and Graphic design would be advantage.

Qualifications

• The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. * He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time

• Must be an Alabama resident and meet requirements to become a Notary Public

• Retail/customer service experience

• Good communication and people skills

• Able to cross-sell and up-sell products and services

• Excellent packing skills (training available)

• Strong computer skills, including Microsoft Office and Adobe Suites

• Outstanding phone skills

• Strong verbal and written communication skills, including spelling and math

• Prompt, reliable, and responsible

• Able to lift 40 pounds

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries

• Continuously practices good listening skills with customers, UPS Store team members, and leadership

• Takes ownership of the customer's shipping needs and offers viable solutions

• Takes action to learn all product and service offerings, alternative solutions, and industry trends

• Operates all equipment, software, and devices in an expert fashion and is willing to teach others

• Maintains a clean, organized, and safe working environment

• Performs other duties as assigned

Benefits: Flexible Work Hours, Free Parking, Uniforms Provided

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Shift:

• Day shift

Ability to Commute:

• Saraland, AL 36571 (Required)

Work Location: In person

Salary : $10