What are the responsibilities and job description for the The UPS Store Center Associate position at The UPS Store 8053?
Job Summary
We are seeking a motivated and customer-oriented Retail Sales Associate to join our dynamic team. The ideal candidate will have a passion for providing exceptional customer service and will be responsible for enhancing the shopping experience through effective communication and product knowledge. This role requires a proactive approach to upselling and maintaining the store's appearance while ensuring a welcoming environment for all customers.
Duties
- Engage with customers to understand their needs and provide tailored product recommendations.
- Perform product demonstrations to showcase features and benefits, driving sales through effective communication.
- Assist in stocking shelves, organizing merchandise, and maintaining an attractive store layout.
- Operate cash registers and point-of-sale (POS) systems accurately, handling cash transactions with care.
- Supervise junior staff members when necessary, providing guidance and support in daily operations.
- Maintain phone etiquette when responding to customer inquiries, ensuring all interactions are professional and helpful.
- Utilize upselling techniques to promote additional products and enhance the overall customer experience.
- Ensure compliance with store policies and procedures while maintaining a clean and safe shopping environment.
Qualifications
- Previous experience in The UPS Store or retail sales is preferred but not mandatory; a willingness to learn is essential.
- Strong interpersonal skills with the ability to communicate effectively with customers and team members.
- candidates are encouraged to apply, as this can enhance customer interactions.
- Familiarity with cash handling procedures and experience operating cash registers or POS systems is advantageous.
- Ability to work flexible hours, including weekends and holidays as needed.
- A proactive attitude towards upselling products and contributing positively to team dynamics is essential.
Join our team as a Retail Sales Associate where your contributions will make a difference in our customers' shopping experiences!
Job Type: Full-time
Pay: $15.36 - $16.96 per hour
Expected hours: 35 – 40 per week
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Sterling Heights, MI 48313 (Required)
Ability to Relocate:
- Sterling Heights, MI 48313: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17