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The UPS Store Center Associate

The UPS Store 8053
Sterling, MI Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/2/2025

Job Summary
We are seeking a motivated and customer-oriented Retail Sales Associate to join our dynamic team. The ideal candidate will have a passion for providing exceptional customer service and will be responsible for enhancing the shopping experience through effective communication and product knowledge. This role requires a proactive approach to upselling and maintaining the store's appearance while ensuring a welcoming environment for all customers.

Duties

  • Engage with customers to understand their needs and provide tailored product recommendations.
  • Perform product demonstrations to showcase features and benefits, driving sales through effective communication.
  • Assist in stocking shelves, organizing merchandise, and maintaining an attractive store layout.
  • Operate cash registers and point-of-sale (POS) systems accurately, handling cash transactions with care.
  • Supervise junior staff members when necessary, providing guidance and support in daily operations.
  • Maintain phone etiquette when responding to customer inquiries, ensuring all interactions are professional and helpful.
  • Utilize upselling techniques to promote additional products and enhance the overall customer experience.
  • Ensure compliance with store policies and procedures while maintaining a clean and safe shopping environment.

Qualifications

  • Previous experience in The UPS Store or retail sales is preferred but not mandatory; a willingness to learn is essential.
  • Strong interpersonal skills with the ability to communicate effectively with customers and team members.
  • candidates are encouraged to apply, as this can enhance customer interactions.
  • Familiarity with cash handling procedures and experience operating cash registers or POS systems is advantageous.
  • Ability to work flexible hours, including weekends and holidays as needed.
  • A proactive attitude towards upselling products and contributing positively to team dynamics is essential.

Join our team as a Retail Sales Associate where your contributions will make a difference in our customers' shopping experiences!

Job Type: Full-time

Pay: $15.36 - $16.96 per hour

Expected hours: 35 – 40 per week

Benefits:

  • Flexible schedule

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Ability to Commute:

  • Sterling Heights, MI 48313 (Required)

Ability to Relocate:

  • Sterling Heights, MI 48313: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17

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