What are the responsibilities and job description for the UPS Part-Time Center Retail Associate position at The UPS Store?
About us
We are professional, agile, professional and our goal is to The Center Associate epitomizes excellence in customer service, catering to the needs of every retail customer with finesse. Duties include proficiently handling courier shipments, operating a range of essential equipment including copiers, fax machines, binding and laminating machines, as well as managing point-of-sale devices. Moreover, the Associate serves as a trusted advisor, offering precise guidance on our diverse product offerings, services, and optimal solutions. Their confidence shines through as they embody industry best practices..
Our work environment includes:
- Modern office setting
- Food provided
- Flexible working hours
- Safe work environment
- Lively atmosphere
- On-the-job training
```Duties```
-Job will Start around end of March/April
- Answer incoming calls and respond to customer inquiries in a professional and courteous manner
- Provide information about products, services, and availability
- Assist customers with making reservations and bookings
- Process payments and handle cash transactions accurately
- Maintain accurate records of customer interactions and transactions
- Resolve customer complaints or issues in a timely and satisfactory manner
- Collaborate with team members to ensure efficient operations of the reservation center
```Qualifications But not Required :) ```
- Excellent time management skills to handle multiple tasks and prioritize effectively
- Experience with point-of-sale (POS) systems and cash registers
- Strong retail sales skills with the ability to upsell products or services
- Organizational skills to maintain accurate records and documentation
- Multilingual abilities, particularly fluency in Spanish, is a plus
- Exceptional customer service skills with a friendly and helpful demeanor
- Knowledge of electronics sales is preferred but not required
- Proficient in phone etiquette, including active listening and effective communication
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
We offer competitive pay rates, opportunities for advancement, and a positive work environment. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.
To apply, please submit your resume highlighting your relevant experience and qualifications or send a text to 7347358466. Please do not call. thank you
Job Types: Full-time, Part-time, Seasonal
Pay: From $14.00 per hour
Expected hours: 15 – 40 per week
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $14
