INTERN - CONTINUOUS IMPROVEMENT

Position Overview:

The primary responsibility of the Intern is to assist in project activities of the division and learn the key operating procedures of the departments assigned. All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities:

• Learns the operational workings of the department assigned by observing Team Members, participating in meetings, asking questions, and evaluating services.
• Completes special projects as assigned by department management.
• Provides input into the research, development, evaluation and implementation of new products, services, technology, and processes to ensure the organization’s competitive position and in anticipation of changing customer needs within the dynamic hospitality and gaming environment.
• Assists with the delivery and measurement of guest service within assigned department(s) to be consistent with the Company’s core service standards and brand attributes.
• Assists the department management with assigned operational functions consistent with the strategic plan and vision for the department, division, and organization.
• Provides a service or assistance to meet the needs of a guest, client or customer.
• Collaborates with Interns from other departments to organize, complete, and present group project.
• Attends and participates in classes offered by the HR Talent & Organizational Development team.
• Volunteers in events organized by the Sands Cares program to provide support to local organizations in the community.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.
  
  

Additional Duties & Responsibilities:

Company Standards Of Conduct

All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

• Assists in labor analytical projects for approximately 8,800 Team Members for 100 departments.
• Assists in providing actionable and strategic recommendations for management including senior leadership.
• Functions as a business partner during weekly labor reviews and forecasting processes.
• Helps create, establish and maintain FTE Targets for designated departments based on productivity targets, historical trends, and/or operational adjustments.
• Assists with time & motion studies and analyze the data collected to improve the business.
  
  

Additional Duties & Responsibilities:

Minimum Qualifications:

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High school diploma or equivalent.
• Must be an undergraduate enrolled at an accredited college or university who has completed his/her junior year.
• In process of obtaining a Bachelor’s degree in Hospitality Management or related field preferred.
• Must be able to obtain and maintain any certification or license, as required by law or policy.
• Must be able to arrange and pay for own housing during internship.
• Working knowledge of Microsoft Word, PowerPoint, and Excel.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends and holidays.
  
  

Physical Requirements:

Must be able to:

• Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.