Development Manager, ERP OMS

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

HOW YOU'LL MAKE AN IMPACT:

As the Development Manager, ERP OMS, you'll oversee the full software development lifecycle, ensuring high-quality, on-time, and within-budget delivery of ERP OMS technology solutions. We're seeking someone with experience in the Supply Chain or Retail domain, expertise in Agile methodologies, and hands-on proficiency with Oracle DB (PL/SQL and SQL). Your technical expertise, combined with your leadership capabilities, will be key to delivering innovative, scalable, and high-performance solutions that drive measurable business outcomes.

This role reports to the Senior Director, Order Management & Financial Systems, manages a team of 4 people and is based in our Buckhead office (2-3 days a week on-site).

Stakeholder Engagement & Communication (15%):

• Communicate regularly with business leaders and stakeholders to provide updates on project status, timelines, and any roadblocks
• Prepare and present clear and concise reports, presentations, and documentation on the progress and success of development initiatives

Solution Design & Architecture (20%):

• Lead the design and architecture of solutions, ensuring alignment with enterprise architecture standards and business needs
• Collaborate with developers to create scalable, maintainable, and secure technical solutions, leveraging best practices and modern technologies

Solution Development & Management (40%):

• Lead and manage a team of software developers, to deliver high-quality IT solutions on time and within budget
• Own the full development lifecycle, including requirement gathering, solution design, development, testing, and deployment, ensuring alignment with business goals
• Foster an Agile mindset across the development team, including Scrum, Kanban Waterfall and other Agile frameworks to ensure a flexible and iterative approach to development while adapting to project needs and maintaining continuous improvement
• Collaborate with stakeholders (business, product owners, etc.) to understand business requirements and translate them into clear, actionable technical solutions
• Manage multiple concurrent projects, balancing priorities and ensuring timely delivery of projects in an Agile environment

Risk Management & Quality Assurance (15%):

• Proactively identify and mitigate project risks, ensuring that solutions are delivered on schedule with the highest quality standards
• Oversee testing strategies, ensuring that development solutions meet functional, performance, and security requirements
• Ensure compliance with SOX (Sarbanes-Oxley) controls, internal audits, and Service Level Agreements (SLA) to guarantee regulatory compliance and operational efficiency across all development processes

Technical Leadership & Mentoring (10%):

• Provide technical direction, mentorship, and coaching to team members, fostering continuous learning and professional growth
• Ensure adherence to coding standards, design patterns, and industry best practices throughout the development lifecycle
• Troubleshoot and resolve complex technical challenges across the development/production stack

WE'D LOVE TO HEAR FROM YOU IF:

Must have:

• In-depth expertise in the Supply Chain or Retail industry, with a strong understanding of industry-specific software systems and business processes
• Proven track record in end-to-end development management, overseeing the entire process from requirement capturing through solution design, development, and successful delivery
• 5 years of software development experience, including at least 3 years in a leadership role managing development teams within an Agile environment
• 5 years of hands-on experience with Oracle Database objects (tables, views, stored procedures, functions, etc.), as well as proficiency in advanced programming languages such as Java, Python, C#, or JavaScript
• Proven experience with EDI (Electronic Data Interchange), XML, and system integration, ensuring seamless data exchange and interoperability between systems and platforms
• Hands on Advanced PL/SQL programming experience is a must, including data objects and code performance tuning with the ability to troubleshoot and solve complex issues
• Strong experience in Agile methodologies (Scrum, Kanban), Waterfall, and associated tools (e.g., JIRA, Trello, VersionOne), with the ability to apply the most appropriate methodology based on project needs and requirements
• Proven ability to lead and inspire development teams, manage stakeholders, and deliver successful projects
• Excellent communication and interpersonal skills, with the ability to engage with both technical and non-technical stakeholders

Preferred:

• Knowledge of cloud platforms (AWS, Azure, Google or Oracle Cloud)
• Familiarity with tools such as Oracle Apex, JIRA, Confluence, Git, and CI/CD pipelines

OUR TEAM MEMBERS:

• Lead Courageously: Have a strong sense of personal values that align with our Company values
• Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment
• Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients
• Drive Growth: Set aggressive goals and implement plans precisely
• Cultivates Innovation: Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes

MAKE A CAREER AT CARTER’S: 

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess. 

#LI-Hybrid

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.