What are the responsibilities and job description for the Night Auditor/Front Desk Clerk position at The Zee Group?
Overview
We are seeking a dedicated and friendly Overnight Front Desk Agent to join our team. This role is crucial in providing exceptional customer service and ensuring a welcoming atmosphere for our guests. The ideal candidate will possess strong organizational skills, excellent time management abilities, and a passion for helping others. As the first point of contact for visitors, you will play a key role in creating a positive impression of our establishment.
Responsibilities
- Overnight 11PM-7AM
- Greet and welcome guests upon arrival, providing them with necessary information and assistance.
- Manage phone systems to handle incoming calls, inquiries, and reservations efficiently.
- Perform administrative tasks including data entry, filing, and maintaining organized records.
- Provide customer support by addressing guest concerns and resolving issues promptly.
- Coordinate with other departments to ensure seamless guest experiences.
- Maintain the front desk area in a tidy and professional manner.
- Assist with scheduling appointments and managing office management tasks as needed.
Experience
- Previous experience as a Front Desk Agent or in a similar customer service role is preferred.
- Proficiency in using phone systems and basic office equipment.
- Strong administrative skills with attention to detail in data entry and filing processes.
- Excellent organizational skills to manage multiple tasks effectively.
- Demonstrated ability to manage time efficiently while maintaining high-quality service standards.
- A friendly demeanor with the ability to communicate effectively with guests and team members.
Join us as a Front Desk Agent where your contributions will be valued, and your skills will help shape memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $12.41 - $15.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Overnight shift
- Weekends as needed
- Weekends only
Ability to Commute:
- Danville, VA 24541 (Required)
Ability to Relocate:
- Danville, VA 24541: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $15
