What are the responsibilities and job description for the Site Specialist II position at Thermo Fisher Scientific Careers?
Job Summary
We are seeking a Site Specialist II to join our team at Thermo Fisher Scientific Inc. As a valued member of our team, you will provide exceptional customer service and support laboratory services.
Responsibilities:
- Use electronic systems for inventory/order management, including on-site program replenishments and disbursements, order entry and expediting, stock rotation, receiving, put-away, product returns, and backorder processing.
- Provide laboratory services such as order delivery, and chemical inventory receipt/reconciliation.
- Follow written procedures and communicate with customers and supervisors.
- Support process improvement activities and perform other responsibilities as assigned by management.
Requirements:
- High School Diploma or equivalent required.
- 1-2 years of equivalent experience, preferably within a laboratory setting or services.
- Validated customer service skills and strong verbal and written communication abilities.
Knowledge, Skills, Abilities:
- Fluent in English with excellent communication skills and a desire to deliver excellent customer service.
- Possesses interpersonal skills to collaborate with various levels of Thermo Fisher personnel and customers.
- Proficient in using handheld scanners and learning to enter data in various systems.
- Demonstrates computer proficiency and possesses basic to intermediate skills in the Microsoft Office suite of software.
- Able to work independently at customer sites and wear personal protective equipment as needed.
- Ability to lift, push, and pull 30-40 pounds consistently, with occasional lifting of up to 50 pounds.
About Us:
Thermo Fisher Scientific Inc. is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We offer integrated lab services, support, and supply management, with customized service offerings and premier service experts.
