Administrative Assistant/Scheduler

Qualifications/Requirements:

• Associates degree required.
• Maintain appropriate professional boundaries; promote client confidentiality; and exhibit flexibility, sensitivity to cultural differences, and teamwork.
• General knowledge and experience in office procedures.
• Working knowledge of approved electronic record system.
• Experience with Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft Teams.
• Excellent verbal and written communication skills.
• Bilingual ((Spanish/Portuguese/Haitian Creole) preferred.

Job Responsibilities:

• Obtain and process referrals received by phone, fax, mail, or email
• Troubleshoot referrals with referral sources as needed
• Enter referrals and keep the electronic record system updated
• Schedule intakes and assessments
• Assist team members find coverage for intakes and/or assessments.
• Responsible for arranging all appointments, carryout appointment reminders, and correspondence with all involved as required
• Responsible for re-scheduling appointments as needed
• Maintain scheduling schedule
• Track referrals
• Keep correspondence up to date
• Assists team members in keep track of all upcoming client assessments
• Advice team members of upcoming assessments; coordinate team availability and scheduling
• Answer phone and provide phone coverage
• Perform other duties as requested by supervisor or Program Director

Supervision:

Supervision will be provided by Program Director or designee.

NO PHONE CALLS OR RECRUITERS PLEASE