What are the responsibilities and job description for the Receptionist/Office Coordinator position at Thomas Braun Bernard & Burke, LLP?
At Thomas Braun Bernard & Burke, LLP we pride ourselves on providing exceptional service to our clients while fostering a collaborative and supportive work environment. We are seeking a friendly and organized Receptionist/Office Coordinator to be the welcoming face of our office and an essential part of our team.
Key Responsibilities:
· Front Desk Management: Greet clients and visitors; collect and provide necessary paperwork for signature as required; and process client payments.
· Telephone Operations: Serve as the primary answerer of incoming telephone calls and routing the calls to the attorneys and paralegals.
· Mail Handling: Retrieve, sort, and distribute incoming mail daily. Ensure timely mailing of outgoing correspondence and packages to the Post Office or FedEx drop-box.
· Filing and Documentation: Perform conflict checks; distribute new client information to the members of the firm; assist with opening new client files; and serve as backup support for other staff as needed (e.g., making copies of documents, filing documents within client files, etc.).
· Billing Coordination: Input time into billing software; use software to generate bills at the end of the month; and send out monthly invoices to clients.
· Supply Inventory: Monitor law office supplies and order additional supplies as needed.
· Conference Room Management: Maintain the schedule for the conference room, coordinating with attorneys to resolve any conflicts. Prepare the conference room before and after its use and provide refreshments for meetings as needed.
· Miscellaneous Tasks: Monitor the firm’s printers and copiers and be the point of contact for any needed maintenance or repairs; and run errands as requested, such as delivering documents to another law firm.
Qualifications:
· Great interpersonal and communication skills.
· Strong organizational skills with attention to detail.
· Familiar with the use of the telephone systems; and comfortable with Microsoft software, such as Outlook and WORD. Familiarity with the firm’s legal billing software is not required as you will be trained in its use.
· Ability to manage multiple tasks simultaneously in a fast-paced environment.
· Previous receptionist or administrative experience is preferred but not required.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Rapid City, SD 57701 (Required)
Ability to Relocate:
- Rapid City, SD 57701: Relocate before starting work (Required)
Work Location: In person