What are the responsibilities and job description for the Dispatch Supervisor position at thompsonpipegroup?
Description
Position at Pipeline Carriers Inc
Thompson Pipe Group / Pipeline carriers is hiring a Dispatch Supervisor
We offer competitive compensation, including hourly pay and overtime opportunities.
- Top-tier Medical, Dental, and Vision Benefits
- Safety Shirts after 90 Day Introductory period
- Safety prescription eye wear program
- Safety work wear subsidy after 90-day introductory period
- Life and Supplement Life
- Company Matched 401K Retirement Plan
- Paid Holidays
- Fun Events
- Training and Development
- Employee Discounts
- Career Opportunity
About Us
Thompson Pipe Group is a privately held family business of engineers, contractors, and manufacturers based in Rialto, California.
Our company has a long history of innovation and growth, with a focus on meeting the needs of our customers and communities.
We are committed to providing our employees with opportunities for professional development and growth, as well as a positive and supportive work environment.
Job Summary
Responsible for performing all functions necessary within the shipping department to schedule transportation of all outbound and inbound freight, including raw materials, and finished goods.
The successful candidate will have excellent communication and organizational skills, with the ability to work effectively in a team environment.
Key Responsibilities
- Hires and trains shipping department staff
- Supervises clerks within the shipping department
- Fabricates and oversees daily schedules, workflow, and assignments within the shipping department
- Conducts performance evaluations and handles discipline and termination of employees in accordance with company policy
- Maintains DOT compliance of shipping department
Essential Functions
- Maintains knowledge of best practices, including efficient and cost-effective shipping methods
- Identifies 3rd-party haulers for most efficient shipping routes
- Maintains knowledge of regulations related to transportation, employee safety, and freight classifications
- Reviews and analyzes expenditures and other financial information, using results to develop and implement plans, policies, and budgets
- Orders aggregate, sand, cement, rock
- Provides customer service support, responds to customer inquiries and problems in a timely manner
- Works closely with customers, sales representatives, and operations to coordinate scheduling
- Embraces strong work ethics personally and throughout company and client teams
- Creates dispatch ticket for all outbound loads
- Plans shipping forecast and maintains the dispatch board/schedule
- Maintains shipping log
- Ensures trucking needs are met by scheduling transportation and communicating with various internal and external stakeholders
- Confirms scheduled transportation resources, makes changes as necessary
- Picks and lays out load lists, ensuring products are shipped efficiently and fully
- Prints and tracks bills of lading, reviewing for accuracy
- Maintains detailed records of shipping progress, history, and forecasting
- Produces shipping notifications and weekly shipping schedule to plant personnel
- Cultivates strong relationships with customers and drivers
- Monitors route changes and road conditions, collaborates with logistics company to establish or revise delivery routes
- Maintains neat and orderly work areas
- Deals effectively with frequent delays, unexpected events, and changes in/or approaches/methods to best fit the situation
- Uses time efficiently, sets goals and objectives, develops realistic action plans
- Looks for ways to improve and promote safety and quality; monitors own work to ensure quality, accuracy, and thoroughness; conserves organizational resources
- Safety and communications
- Reports to management on any damaged/discrepancies with inventory; audits
- Other related duties as required
Competencies
- Leadership
- Communication Proficiency
- Decision Making
- Problem Solving/Analysis
- Financial Management
- Business Acumen
Requirements
- Excellent verbal and written communication skills
- Advanced customer service skills
- Bilingual a plus (not required)
- Strong supervisory and leadership skills
- Excellent organizational skills and attention to detail
- Strong logistical, analytical, and problem-solving skills
- Proficient with Microsoft Office Suite or related software
- Geographical knowledge of service area or map reading skills
- Knowledge of industry is recommended but not required
- Bachelor's degree in supply chain, logistics or related field, and/or three (3) years of proven work experience as a transportation Supervisor
- Experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience
Work Environment
- While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts, and vibration
Physical Demands
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit for long periods of time; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear
Travel
- Travel is not expected
