What are the responsibilities and job description for the Dispatch Supervisor position at Urgent Recruiting?
Supervisor responsibilities :
Hires and trains
Supervises clerks within the shipping department.
Fabricate and oversee the daily schedules workflow and assignments within the shipping department.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees in accordance with company policy.
Maintain DOT compliance of shipping department.
Essential Functions :
Maintains knowledge of best practices including the most efficient and costeffective shipping methods.
Identify 3rd party haulers for most efficient shipping routes.
Maintains knowledge of regulations related to transportation including those related to hazardous shipments employee safety and freight classifications.
Reviews and analyzes expenditures and other financial information; uses results to develop and implement plans policies and budgets.
Orders aggregate. Sand cement rock.
Provide customer service support as necessary; respond to customer inquiries and problems in a timely manner.
Work closely with customers sales representatives and operations to coordinate scheduling.
Embrace strong work ethics personally and throughout company and client teams.
Create dispatch ticket for all outbound loads.
Plan shipping forecast and maintain the dispatch board / schedule.
Maintain shipping log.
Ensure trucking needs are met by scheduling transportation and communicating with various internal and external stakeholders.
Confirm scheduled transportation resources make changes as necessary.
Pick and layout load lists ensuring products are shipped efficiently and fully.
Print and track bills of lading reviewing for accuracy.
Maintain detailed records of shipping progress history and forecasting.
Produce shipping notifications and weekly shipping schedule to plant personnel.
Cultivate strong relationships with customers and drivers.
Monitor route changes and road conditions and collaborate with logistics company to establish or revise delivery routes.
always maintains neat and orderly work areas.
Embrace strong work ethics personally and throughout company.
Deals effectively with frequent delays unexpected events and changes in / or approaches / methods to best fit the situation.
Uses time efficiently; sets goals and objectives; Develops realistic action plans.
Looks for ways to improve and promote safety and quality; Monitors own work to ensure quality accuracy and thoroughness; conserves organizational resources.
Safety and communications
Report to management on any damaged / discrepancies with inventory; Audits
Other related duties as required.
Competencies
Leadership.
Communication Proficiency.
Decision Making.
Problem Solving / Analysis.
Financial Management.
Business Acumen.
Required Education and experience :
Excellent verbal and written communication skills
Advanced customer service skills.
Bilingual a plus (not required)
Strong supervisory and leadership skills.
Excellent organizational skills and attention to detail.
Strong logistical analytical and problemsolving skills.
Proficient with Microsoft Office Suite or related software.
Geographical knowledge of service area or map reading skills
Knowledge of industry is recommended but not required.
Bachelors degree in supply chain logistics or related field and / or three (3) years of proven work experience as a transportation Supervisor
experience and / or training in customer service dispatching or project management or equivalent combination of education and experience.
Work Environment
While performing the duties of this job the employee is frequently exposed to fumes or airborne particles moving mechanical parts and vibration. The noise level in the work environment can be loud.
Physical Demands
While performing the duties of this job the employee is occasionally required to stand; walk; sit for long periods of time; use hands to finger handle or feel objects tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move products and supplies up to 40 pounds.
Position Type / Expected Hours of Work
This is a fulltime position. Days and hours of work are Monday through Friday 7 : 00 a.m. to 5 : 00 p.m. Scheduled shift hours subject to change to meet business needs. Will require some oncall after hours duties.
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