Human Resources Generalist

Position Information:

The Human Resources Generalist (HRG) performs HR-related duties at the professional level and shall carryout responsibilities in each of the following functional areas: Benefits administration, team member relations, training/compliance, onboarding, performance management, recruitment, policy implementation/adherence, and employment law compliance. The HRG will work directly with the Chief Executive Officer, and other leadership team members, to develop and implement comprehensive HR strategies related to enhancing team member recruitment, engagement, and satisfaction.

Minimum Requirements:

• Bachelor’s degree and/or equivalent of 3 years human resources experience.
• Knowledge of recruitment best practices and familiarity with popular HRIS platforms.
  • Prior experience with the UKG HRIS platform is preferred
• Experience in developing and executing recruitment strategies in the healthcare industry.
• Strong interpersonal and communication skills.
• Ability to handle sensitive information with discretion and confidentiality.

Responsibilities:

• Development and execution of recruitment initiatives to ensure sustainable staffing levels in all current and prospective markets served by Thorne Ambulance Service.
• Attendance at/participation in healthcare-focused recruiting events, requiring interaction with prospective team members.
• Schedules and conducts prospective team member interviews.
• Conducts new hire orientation, acquires required new hire paperwork, conducts background screens, etc. to prepare new hires for success.
• Administration of team member benefit program, working closely with benefits broker.
  • Assists team members with benefit enrollment
  • Off-boarding of team members from benefit plan(s), where applicable.
• Works closely with accounting team to ensure correct deductions for selected benefits.
• Conducts thorough investigations, in conjunction with local management, into team member relations issues, providing fair and timely resolution.
• Develops and implements policies and procedures to proactively address the evolving work environment.
• Assists various departments with team member recognition and engagement programs, including communication and announcements to the team.

• Travels off-site to locations in support of management, retention, and recruitment initiatives. Additional travel across Thorne Ambulance Service locations.
• Provides guidance to management on effective conflict resolution strategies and best practices, as requested.
• Designs and implements initiatives to enhance team member engagement, satisfaction, and retention.
• Works closely with managers to address performance-related concerns, providing guidance on improvement plans and disciplinary actions, when necessary.
• Remains current with employment law and regulations to ensure company policies and practices are legally compliant.
• Works closely with the Scheduling Manager to track and report attendance, including monitoring time and attendance systems.
• Maintains systems of records including HRIS/electronic personnel files, ensuring accuracy and legal compliance.
• Participation in the processing of bi-weekly payroll.
• Manages, maintains, and grows social media presence.
• Performs additional duties as requested.

Benefits:

Working Conditions:

The HRG will work in an office environment for most administrative tasks. Travel to other work sites, recruitment events, etc. will be required, and will typically account for 25% of the work. At times, additional travel may be required when assisting with a new market launch, acquisition, or other large-scale recruiting projects. The HRG will routinely utilize Microsoft Office applications, email, social media, cellular phones, photocopiers/scanners, and other common communication and office devices and applications.

About Thorne Ambulance Service:

Thorne Ambulance Service (TAS) is a Greenville, South Carolina-based mobile medical services provider that offers treatment and transportation to patients across the state. Established in 2010, TAS has built a reputation of excellence, and is proud to have a team of more than 250
individuals serving more than 30,000 patients annually. TAS provides emergency and non-emergency ambulance services, event standby medical coverage, paratransit transportation, medical billing services, and health education. To learn more about the organization, please visit: www.ThorneAmbulance.com.

Who will flourish in this role?

Individuals who are passionate about people, engaging, and focused on results, will be most successful in this position. If you are a strong verbal, written, and timely communicator, and someone who is committed to serving a multi-generational workforce, you can be successful.

Is there an opportunity for growth?

Absolutely! This is a lead Human Resources position, with tremendous growth potential. As the organization grows, and additional administrative positions are added to our team, the individual selected for this role will be well positioned to promote to more senior positions.