What are the responsibilities and job description for the Customer Service Trainer position at Thrills Marketing?
Full-Time / Part-Time | Not Remote | Flexible Schedules | Weekly Pay
At Thrills, we’re passionate about transforming the live consumer-to-client sector through creativity and innovation. We take proven business models and breathe new life into them, offering exceptional experiences to clients and customers alike. To achieve our ambitious goals, we’re expanding our events team and looking for dedicated, ambitious individuals eager to grow and thrive. As a result, we’re seeking a Customer Service Trainer to join our team in Addison, TX.
Are You Ready to Join Us?
Are you looking for an opportunity to expand your knowledge? Do you want to develop the skills to train and teach others? Are you searching for an entry-level position with paid training? If you answered "yes," then you could be exactly who we’re looking for!
About the Role
As a Customer Service Trainer, you’ll play a vital role in educating and supporting our customer service, sales, and events teams. From organizing interactive training sessions to providing one-on-one coaching, you’ll help ensure the success of our events while equipping team members with the skills they need to excel.
Key Responsibilities:
Collaborate with customer service representatives, sales associates, and events teams to generate sales leads and drive success at events. Organize and deliver training sessions on product features, sales techniques, and customer interactions. Conduct role-playing activities to build interpersonal skills, including negotiation, teamwork, and customer service. Identify individual and team skill gaps and create targeted training solutions. Schedule and lead regular training sessions (e.g., weekly, monthly, or quarterly). Work closely with managers to provide on-the-job coaching and support. Maintain updated training materials and records.
What You’ll Bring
Ambition and drive to progress and make an impact.
A customer-focused mindset with the ability to adapt to diverse personalities.
Exceptional communication and presentation skills.
Strong multitasking, prioritization, and time management abilities.
A high school diploma or equivalent.
Candidates must be 18 years of age or older.
Do You Have What It Takes to Be Our Next Customer Service Trainer?
If you’re ready to take the next step in your career, apply now! Successful candidates will receive an email from us within 7 working days. Please ensure your contact information is up to date so we can reach out to you.
Following this, you will receive a phone call from our talent Coordinator to discuss your suitability for the position and provide any additional information required to proceed to a formal interview.
We look forward to meeting you!
Job Type: Full-time
Pay: $695.00 - $925.00 per week
Benefits:
- On-the-job training
- Professional development assistance
- Referral program
Shift:
- Day shift
Application Question(s):
- Please confirm the best email address to communicate with you on
Ability to Commute:
- Dallas, TX (Required)
Work Location: In person
Salary : $695 - $925
