Intake Specialist

Who we are: Thrive Behavioral Network! If you want to join an AMAZING Behavioral Healthcare Team, whether just starting out or have been a professional in the field for decades check us out and keep reading!

The People:
We have built amazing teams of healthcare workers who are compassionate, out-of-the-box thinkers, who come to work everyday to knowing that their job will throw them in a few different directions and they like that! We employ people who genuinely like other people, and who embrace differences. You will soon find yourself immersed in a strong team atmosphere where support is in abundance.

Responsibilities:

The Intake Specialist is responsible for the workflow of client admissions and discharges. To provide outreach and communication with outside agencies who are interested in Thrive programs and services, to review referrals for appropriateness to the licensed services to ensure the program can support both the physical and mental health needs of the referral, and verifies insurance/program payment.

• To work cooperatively with the Treatment Director and other staff in developing, implementing and evaluating client care and programming.
• To review referrals and coordinate admissions in accordance with Thrive Policies.
• To ensure financial coverage for client services. This includes obtaining and maintaining insurance verifications prior to and throughout service duration, assisting clients in obtaining and maintaining state and county benefits, assisting clients in making payment plan arrangements, and coordinating with Thrive’s Billing Specialists.
• To be responsible for coordination of community services for each individual receiving services in our programs. This would include medication management/psychiatry, individual therapy, outpatient chemical dependency services, outpatient mental health services, case management, ARMHS, etc.
• To be responsible for coordination of services inside the program. This would include ensuring completion of required paperwork on-time, coordinating with primary Mental Health Practitioner to provide daily services to clients, and other tasks as assigned by the Treatment Director to ensure client needs are met.
• To provide outreach and communication with outside agencies who are interested in Thrive programs and services. This may include occasional off-site meetings with other agencies and providing timely responses to email and phone inquiries.

Qualifications:

• Must qualify as as Mental Health Practitioner under 245I.04 Subdv. 4 (a-d).
• Knowledge of symptoms and course of serious and persistent mental illness as well as medications and other therapies used to treat mental illness.
• Knowledge of evidence-based clinical practices.
• Demonstrable working knowledge of Vulnerable Adults Laws and other pertinent rules and regulations.
• Sincere interest in billing and insurance practices in mental health.
• Ability to develop appropriate therapeutic relationship with clients.
• Able to work independently and as a member of an interdisciplinary team.
• Able to use a computer for word-processing, database management and email.