Clinical Lead

Description

Position Summary 

 

The Clinical Lead responsibilities include standard Medical Assistant duties including  

• Triage of patients prior to seeing the physician 

• Measuring vital signs 

• Gathering medical history  

• Performing phlebotomy and processing specimens 

• EKG and other in-office testing 

• Immunizations and therapeutic injections 

• Assisting physicians/providers with procedures 

• Assisting patients with care, including relaying information and providing education 

• Chart preparation 

• Accurate documentation and uploading information in the electronic health record 

• Calling/sending medications to pharmacies 

• Obtaining prior authorizations from insurance companies 

• Coordinating care, including diagnostic tests and specialist referrals 

• Communicating with outside entities, including other medical offices 

 

Additionally, the Clinical Lead will have administrative duties, primarily leading the clinical team by 

• Attending to the needs of the clinic, including the clinical needs of physicians/providers  

• Tracking inventory and supply of stock 

• Calibrating and maintaining equipment 

• Performing quality control for in-office testing 

• Maintaining a clean and safe environment for patients and staff  

• Assigning tasks equitably to clinical team members to support the needs of the clinic 

• Ensuring that all medical assistants are adequately trained to complete assigned tasks 

• Promoting a supportive and cohesive work environment 

 

Non-clinical duties may occasionally include, but are not limited to 

• Patient check-in/check-out 

• Collecting monies 

• Verifying insurance status for patients 

• Answering phones and relaying information 

 

The Clinical Lead will not be expected to discipline members of the clinical team for violations of company policy or breaches of patient care; any such problems with team members will be reported to the Office Manager. 

 

Qualifications

Knowledge, Skills and Abilities 

 

• Ability to read and understand oral and written instructions and follow written protocols 

• Ability to communicate effectively, including use of proper grammar and spelling 

• Knowledge of current Microsoft Office Suites (Office 2007 or more recent) including Word and Outlook required; knowledge of Excel and PowerPoint is also recommended  

• Knowledge of laboratory techniques to perform routine tests with attention to proper procedure, precision and accuracy 

• Knowledge and use of appropriate medical terminology  

• Skill in specimen collection 

• Ability to work scheduled hours as defined in the job offer 

• Ability to work independently and with others 

• Skill in fostering a congenial work environment and a cohesive clinical team 

 

Education / Training / Requirements 

• Medical Assisting Diploma. 

• Current CPR or BLS certificate. 

• At least 2 years of relevant experience. 

 

Physical Demands 

• Ability to hear normal voice-level communications in person or through the telephone 

• Ability to speak clearly and understandably 

• Ability to stand and walk for long periods of time 

• Ability to sit for extended periods of time 

• Ability to frequently transition between sitting and standing 

• Ability to climb or balance for limited periods of time 

• Ability to reach, bend, stoop, and lift up to 30 lbs* 

• Ability to grasp and hold up to 25 lbs* 

• Ability to taste and smell* 

(All demands are essential functions of the position unless identified as non-essential by an asterisk *) 

 

Success Factors 

• Alignment with Company Mission and Core Values 

• Excellent Time Management, Well Organized 

• Positive Open Communication 

• Goal Driven 

• Excellent Customer Service 

• Able to Balance Multiple Priorities 

• Accuracy and Attention to Detail 

• Accomplished in word processing and worksheet utilization