Manager

Tijon Pensacola offers a unique and interactive opportunity for guests to craft their own custom perfumes. As a Manager, you will oversee daily operations, lead workshops, and ensure an exceptional customer experience. This role requires strong leadership, organizational, and customer service skills to maintain a high standard of luxury and engagement. The ideal candidate is a proactive, detail-oriented leader with a passion for hospitality, retail, and creative experiences.

Key Responsibilities:

Leadership & Team Management:

• Supervise, train, and motivate a team of fragrance consultants to deliver outstanding customer service.
• Maintain a positive work environment and foster a culture of professionalism and enthusiasm.
• Create and manage staff schedules to ensure adequate coverage during peak times.
• Lead by example, demonstrating expertise in fragrance blending, client interactions, and sales techniques.

Perfume Workshops & Customer Experience:

• Guide clients through the fragrance creation process, explaining fragrance families and assisting them in blending their signature scent.
• Provide a welcoming, fun, and educational atmosphere for guests of all backgrounds.
• Handle VIP experiences, group events, and special workshops with a high level of professionalism.
• Address client inquiries, concerns, and special requests to ensure guest satisfaction.

Sales & Business Growth:

• Drive retail sales by promoting Tijon’s luxury products, including perfumes, skincare, and candles.
• Implement upselling strategies and train staff to enhance revenue opportunities.
• Monitor sales performance and provide reports to senior management with insights and recommendations.
• Assist with marketing initiatives, social media engagement, and special event promotions to increase brand awareness and customer traffic.

Operations & Inventory Management:

• Oversee daily operations, ensuring efficiency and adherence to brand standards.
• Maintain an organized and well-stocked workspace, ensuring all materials are available for workshops.
• Monitor inventory levels of raw materials, packaging, and retail products, placing orders as needed.
• Ensure compliance with safety, hygiene, and operational protocols.

Qualifications:

• Management Experience: 1 years of experience in a leadership role within retail, hospitality, or a luxury service industry.
• Customer Service Expertise: Strong background in delivering high-quality guest experiences.
• Sales & Business Acumen: Proven ability to drive sales and meet business objectives.
• Creativity & Communication: Excellent interpersonal and communication skills to engage and educate clients effectively.
• Attention to Detail: Ability to multitask and manage a dynamic environment with precision.
• Problem-Solving: Proactive mindset to anticipate challenges and implement effective solutions.
• Team Player: A collaborative approach to working with colleagues and senior management.

Work Environment:

• Location: Tijon Pensacola – A creative, luxury-driven setting.
• Schedule: Flexible availability, including weekends and holidays, to accommodate client demand.
• Atmosphere: Fun, engaging, and interactive, with a focus on creating unforgettable experiences.

✔HOURLY RATE TIPS

✔PAID EMPLOYEE PARKING

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 32 – 40 per week

Shift:

• Day shift
• Evening shift
• Morning shift

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $20