Director of Formats Development and Merchandising

Company Overview:

Shell Mobility & Convenience proudly operates over 200 Timewise convenience stores and Shell gas stations in Texas and New Mexico. Our friendly team provides great customer service while supporting our employees with growth opportunities. Shell Mobility & Convenience is based in Houston, Texas and became part of the Shell Group in 2022. Join our friendly and hard-working Team!

Position Summary:

We are seeking a strategic and results-oriented Head of Formats Development and Merchandising to support Shell Mobility and Convenience’s growth initiatives. The successful candidate will own the responsibility for establishing and implementing the format strategy for convenience retail to ensure that each store format is maximized in terms of range and layout in support of the business sales and profitability target achievement. The person in this role will work closely with the Head of Innovation and Growth, the convenience retail team, and the design and construction team (including external partners) to support the deployment of new stores, converting existing stores and transitioning stores acquired through M&A to the Shell c-store brand and customer experience. As Head of Formats Development and Merchandising, you will be responsible for establishing and implementing the format strategy for CR to ensure that each format is maximized in terms of range and layout in support of the business sales and profitability target achievement.

Responsibilities:

• Analyze customer missions and sales data to determine the best CR format for each store.
• Develop and manage store format layouts and new format projects.
• Lead integration of newly acquired networks, aligning them with the CR formats strategy.
• Integrate convenience retail and formats initiatives seamlessly with store operations.
• Lead, train, motivate, and mentor a team of 5 direct reports.
• Managing and delivering multiple high-profile projects simultaneously.
• Other duties assigned. 

Education and Experience:

• Minimum 10 years' experience of the convenience retail business and/or category management.
• Bachelor’s degree in business, marketing or related field/or equivalent education and experience.
• Strong understanding of retail fundamentals of buying, assorting, placement, merchandising and retail operational processes.
• Retail formats project experience specifically in food service is a huge plus.
• Experience with leading, training, motivating, and mentoring a team of direct reports.

Physical Requirements:

·       Ability to lift 25-50lbs or more.

·       Prolonged periods of sitting, standing and walking.

·       Ability to travel to store sites 50-75% of the time. 

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