What are the responsibilities and job description for the Patient Referral Coordinator/ Front Desk position at Tiny Tots Pediatrics?
Looking for a engeratic, positive detailed oriented referral coordinator/front desk to join our team here at Tiny Tots Pediatrics. Must be able to work in a fast paced environment. Answer heavey call volumes and willing to learn. We are willing to train the right person but experience in a office setting and bilingual a plus.
We are looking for a Referral Coordinator to join our team. The ideal candidate will have experience in customer service, healthcare, and/or administrative work. The Referral Coordinator will be responsible for managing the referral process from start to finish, including verifying insurance coverage, scheduling appointments, and coordinating with other healthcare providers. The successful candidate will be organized, detail-oriented, and have excellent communication skills.
Responsibilities:
- Ensure all referrals are completed in a timely manner.
- Maintain accurate records of referrals and follow-up activities.
- Communicate with referral sources and other departments to coordinate referrals.
- Provide support to staff members in the referral process.
- Monitor referral trends and identify areas for improvement.
- Conduct outreach to community partners to promote the referral program.
- Develop and implement strategies to increase referral volume.
Job Type: Full-time
Experience:
- Insurance verification: 1 year (Preferred)
- Medical billing: 1 year (Preferred)
Work Location: In person
