What are the responsibilities and job description for the Business Intelligence Analyst position at TK Elevator Corporation?
What we expect
The first 3 letters in workplace safety are Y-O-U!
TK Elevator is currently seeking an experienced Business Intelligence Analyst in Atlanta, GA.
Responsible for providing analytic and administrative support to the NA leadership team including - but not limited to - pricing, customer and consultant behavior, monthly portfolio movement and forecasting, bid coordination and support, market and resource segmentation, and critical customer reporting.
ESSENTIAL JOB FUNTIONS:
- Critical customer reporting including monthly/quarterly/semi-annual data to support contractual compliance and QBR/SABRs
- Monthly activity management reporting – portfolio movement (including NSG for National Accounts), forecasting, cancellation data, worst performing units, Account Manager performance data and rankings.
- Identify and enhance processes and tools to support internal (PBI) and customer (Work Order Systems) data integrity, reporting and integration for report-outs and compliance
- Ensure accuracy of National Customer performance data including:
- NA size (units & value), profitability, streams (Service, Repair, Mod.), market segments
- Portfolio expiry profile
- Exposure triggers (expiration profile, worst performing contracts/units, NPS, critical customer contract compliance)
- Create and maintain SOP for large RFPs including bid milestones, data distribution and collation, approvals, field feedback loops, incorporation of analytics, standard objections and offerings (Digital, obsolescence, penalties, damages)
- Other duties as assigned
Who we are looking for
EDUCATION & EXPERIENCE:
- High school diploma or GED; at least two plus years of experience that is directly related to the duties and responsibilities specified.
- Bachelor’s degree and 2 plus years in analytics, data management, preferred
- Experience with Oracle, Corrigo, Ariba, Salesforce, and BI a plus, preferred
- Experience with TKE or in elevator industry with knowledge of product, process and contractual verbiage preferred but not essential
- Demonstrable record of working collaboratively and creatively in tactical and strategic environment
- Proficient to advanced Microsoft Office skills, specifically Excel, to create, embed and navigate complex spreadsheets.
- Business analytics, including data mining and research, data visualization and warehousing.
- Ability to navigate internal and external performance portals, create dashboards and reports.
- Strong customer orientation.
- Deploy effective interpersonal and communication skills across all levels of NA team, verbally and in writing.
- Facilitate large scale project execution involving a multitude of stakeholders, documents and datasets.
- Experience and understanding of contractual language.
- Assess and make educated decisions based on data.
- Must be detail oriented and be able to prioritize
- Familiarity with navigating, populating and extracting data from customer operating portals
What we offer
Contact
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For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.
Elevatorjobs.AMS@tkelevator.com
