What are the responsibilities and job description for the Personal Lines Account Manager position at Tom Michael Insurance?
Job Summary
We are seeking a dedicated and detail-oriented Personal Lines Account Manager to join our team. In this role, you will be responsible for managing and servicing our portfolio of personal lines insurance accounts. You will act as the primary point of contact for clients, ensuring their needs are met while building strong relationships. The ideal candidate will possess excellent communication skills, a strong background in sales, and the ability to analyze client requirements effectively.
Responsibilities
- Manage a portfolio of personal lines accounts, providing exceptional customer service and support.
- Analyze client needs to recommend appropriate insurance products and services.
- Communicate effectively with clients to explain policy details and coverage options.
- Negotiate terms and conditions with underwriters to secure the best coverage for clients.
- Collaborate with internal teams to ensure timely processing of policy changes and claims.
- Conduct regular account reviews to assess client satisfaction and identify opportunities for additional services.
- Maintain accurate records of client interactions, policy details, and renewal dates.
- Stay updated on industry trends and changes in regulations that may affect clients.
Requirements
- Proven experience in sales or customer service, preferably in the insurance industry.
- Strong analytical skills with the ability to assess client needs and recommend solutions.
- Excellent communication skills, both verbal and written, with the ability to effectively convey complex information.
- Bilingual or multilingual abilities are a plus, enhancing communication with diverse clientele.
- Experience in retail sales, telemarketing, or outside sales is advantageous.
- Strong negotiation skills to advocate for clients’ best interests.
- Ability to work independently as well as part of a team in a fast-paced environment.
- A commitment to professional development and continuous learning within the insurance field.
Join our team as a Personal Lines Account Manager and contribute to our mission of providing outstanding service while helping clients navigate their insurance needs.
Job Types: Full-time, Part-time, Permanent
Pay: $20.00 - $24.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Paid time off
Supplemental Pay:
- Commission pay
Work Location: In person
Salary : $20 - $24
