Administrative Assistant

To provide the highest level of service to Top Horizon Insurance Agency’s Clients by Freeing Up the Angela Olson’s time in all ways possible including: 

1) Phones - Answering Phones, Taking Messages and Directing Traffic

2) Client Service Requests - ID Cards, Billing/Payments, General ?’s, etc . . . 

3) Data Management - Input data into CRM and frequent updating

4) Carrier Requests - Making outbound calls to companies & clients on behalf of agent

5) Do What’s Needed Clause - Do ANYTHING that can free up the agents time so we                                                    can serve more clients and grow. 

6) Personal Life- assisting Angela in personal life scheduling, planning, and execution

Please email a resume and application to angela@tophorizoninsurance.com

• Positive Can-Do Attitude
• There is ZERO drama or negativity allowed in our office. We do NOT complain, gossip or badmouth anybody. We are problem solvers!
• Be Reliable:
• Show up on time, every time. Be dependable to Top Horizon Insurance and customers who rely on your ability and commitment on a daily basis. 
• Work Ethic:
• Bring enthusiasm and energy daily! I give this 100% here and want people who treat their career with the same respect.
• Coachable:
• Being willing to be coached and staying humble when taking criticism.  This is HUGE for our culture and how we operate on a daily basis. Anything we say is for the benefit of you, our clients and our company. 
• People skills:
• You’re going to be talking with people all day, so you need to enjoy people.       (this DOESN’T mean you have to be an extrovert).
• Process and Systems Driven
• Do things the Top Horizon Insurance way. We have processes in place to help us do our jobs efficiently and effectively. We look for ways to improve this daily (and will accept and evaluate all suggestions), but don’t implement new ideas unless formally approved and implemented by the whole team. 
• Integrity:
• Be someone who follows through with what you say. Be HONEST and genuine in all interactions with our team and clients. You are expected to ALWAYS do what’s in the best interest of the client. 
• Proactivity:
• Here atTop Horizon Insurance, we have the standard process we follow. If you have suggestions that can help improve that process, we expect and encourage you to bring those ideas to management’s attention. We promise to review and consider every request you bring to the table as long as you commit to trusting our decision after looking at the whole picture. 

• Attention to detail:
• You will be tasked with staying organized with all paperwork and data given to you. You’ll be given personal information about clients and things like putting the right, secure information on the right spot is VITAL to our clients security and their experience with our company. 
• High standards:
• Our company is made up of individuals that are hungry to improve their lives every day. We have high standards. You should too. We hold everyone to the highest standards so we can all grow. 
• Poise:
• You’ll be having crucial conversations on a daily basis which - most of the time - is of EXTREME importance to our clients.  You must be calm under pressure and be able to navigate through emotions to help clients in their best and worst of times, both. 

• Our Vision Statement is: “Insurance Advocates Who Care”. We obviously take this seriously which is why we are taking this job description so seriously. You’ll be an integral part of our company achieving our long term vision and goals. 

Admin Assistant Job Description:

• Time 
• 9am to 5pm (Monday through Friday) with a ½ to 1 hour lunch break. 
• You will also be expected to complete your tasks each day given to you through our CRM system by agents and also verbal tasks throughout each day. 
• This position is a remote position, but we ask that you are local as we will need in person help at times (both with management of clients and Angela’s personal schedule). IN OFFICE when needed is in Farmington, Utah. 
• Altogether this is a full time, 35 hours / wk position. 
• All federal holidays are Paid Time Off after 6 months of employment
• In the first year, you will receive 5 days worth (40 hours) of Unpaid Time off, and after 12 months of employment, you’ll receive those same 40 hours for the year PLUS an additional 40 hours of PAID time off. 
• Paid/Unpaid time off must be requested at least a month in advance if possible. 

• Compensation
• This position is a 1099 earning position paid on an hourly basis
• Hourly Compensation: negotiable
• Opportunity for advancement and bonus money do exist if you prove to be a perfect fit for the company and vice versa.