What are the responsibilities and job description for the Dispatcher position at Topocean Group?
Job Overview: The Full-Time Dispatcher will coordinate among drivers, terminals and internal teammates and customers with daily dispatching related tasks and other duties.
Duties/Responsibilities:
- Communicate effectively with drivers, terminals, customers, and co-workers through e-mails, phone calls, etc.
- Track, trace and update the shipment status daily.
- Run reports daily to ensure all shipments status are updated/followed-up properly.
- Report to Management when there are any issues.
- Perform other duties as requested/assigned by the Manager/Supervisor.
Qualifications Required:
- Highschool or above education.
- Minimum Typing Speed 50 WPM or higher
- Intermediate and/or advanced skill level in Microsoft Word, Excel, Outlook and Internet Browser Navigation
- Excellent communication, interpersonal (verbal, written and phone), strong follow-up skills
- Have a strong desire to learn and grow
- Must be a fast learner with a positive attitude and can work independently, as well as a team player
- Must be a US Resident
Preferred:
- Bilingual: English and Chinese
- Minimum 1-years’ working experience in the freight forwarding or trucking dispatching industry.
Work Schedule:
- Working hours: M-F 8:30am to 5:30pm or weeknights, subject to change.
Salary Range: $45K-$60K plus bonus.
Perks & Benefits of Topocean Group:
- Full Health Insurance Coverage (Medical and Dental) – Paid for by the company
- Vacation/ Personal Days combined up to 15 days.
- Annual Performance review and opportunity for salary adjustment and bonus (contingent upon company financials and on-the-job performances)
- 401K Retirement Plan with up to 3% company match
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $45,000 - $60,000