Business Operations Associate

About Topsort: The #1 Retail Media Infrastructure Company

We empower omni-channel retailers, marketplaces, and delivery apps in 40 countries with AI-driven, privacy-first ad tech—helping them scale and optimize retail media like never before.

At Topsort, we're customer-focused, product-led, and committed to privacy by design. Our mission? To make advertising smarter, intuitive, and actually cool—without the creepy tracking (except for chocolate chip cookies 🍪).

We're redefining e-commerce growth with our next-gen media infrastructure:

🔹 Democratizing auction-based ad tech—the backbone of Amazon, Google, and Meta ads
🔹 AI-powered, privacy-first advertising using cutting-edge machine learning

Are you looking for an opportunity to work directly with business leaders and gain firsthand insight into how strategic decisions are made at a rapidly growing company📈?

As a Business Operations Associate, you will play a key role in driving operational efficiency, optimizing processes, and collaborating with teams across Sales, Finance, Product, Engineering and HR—as well as working directly with the CEO and CTO.

This is a high-impact role where you will not only support business operations but also gain a 360-degree view of how a company scales and succeeds.

You'll have the opportunity to influence business strategy, implement solutions that drive real results, and be part of a fast-paced, entrepreneurial environment.

Key Obligations

• Business Process Optimization: Identify inefficiencies, improve workflows, and implement automation tools to enhance operational efficiency.
• Cross-Functional Coordination: Work with Sales, Finance, HR, and Product teams to streamline business operations and ensure smooth execution of initiatives.
• Operational Support & Execution: Maintain internal systems, track key business metrics, and support daily operational functions.
• Project Management: Assist in planning and executing business initiatives, ensuring timely follow-ups and alignment with company goals.
• Data & Reporting: Analyze operational data, generate reports, and provide insights to improve business performance.
• Executive & Administrative Support: Manage scheduling, travel arrangements, expense reports, and communications for senior leadership.

We are looking for a proactive, analytical, and results-driven individual who thrives in a fast-paced environment, enjoys solving complex problems, and is eager to take ownership and make an impact.

Requirements

• Education: B.A., B.S., or MBA in Finance, Data, Computer Science, or other STEM fields, with excellent grades or a strong entrepreneurial drive.
• Experience: 1-3 years of experience in business operations, executive assistance, project coordination, or a similar role.
• Analytics: Strong analytical and problem-solving skills with proficiency in Excel, SQL, or data visualization tools (Tableau, Power BI).
• Communication: Excellent verbal and written communication skills to interact with cross-functional teams and senior leadership.
• Organization: Exceptional multitasking and time management abilities to handle competing priorities.
• Technology: Experience with CRM, ERP, scheduling, or workflow automation tools is a plus.
• Confidentiality: Strong discretion and professionalism in handling sensitive business information.

Topsort Culture

If you're feeling like just another cog ⚙️ in the machine—where decisions are made above you, impact feels diluted, and you're competing internally as one of thousands—then it's time for a change.

At Topsort, your ideas don't get lost in layers of approval. You'll have direct access to C-level leaders, the ability to make real impact fast, and the chance to shape the market at an accelerated pace.

We only hire the best—people with a sports spirit, a shark mindset, and a drive to win externally while collaborating internally.

• Direct and Speedy: We work hard, set aggressive goals and execute flawlessly to accomplish them. We give candid feedback, push each other to set higher goals and produce more impact by always thinking "how do we do this faster and better"
• Constant Improvement: The best way to grow is by doing. Topsort team is made of action-driven, intelligent, and curious individuals who are constantly seeking improvements and reinventions that lead to a better output and never content with the status quo.
• Embrace a Sports Team Mentality: We are all helpful and collaborative internally. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as a team.
• Silicon Valley to the World: We were born in the pandemic by Stanford and Harvard alum cofounders who offer remote-working options with coworking memberships and (at least) once a year in person offsite gathering. You'll be welcomed by coworkers in 11 countries that all bring a unique perspective to the company from day 1.
• Valued for Your Individuality: From personalized birthday gifts to work anniversaries, and management training program or in-person gatherings or career talks and mentorships, part-time DJs and tik-tok loggers are also commercial leaders and technical staff at Topsort. We don't take management with a cookie cutter approach - but rather we cherish your quarks and think it makes us stronger.

Topsort is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.