What are the responsibilities and job description for the Dispatcher / Accounts Receivable position at TOPTEC Heating Cooling Plumbing & Electrical?
Our company is looking to hire a full time Dispatcher / Accounts receivable associate into our fast growing HVAC, Plumbing & Electrical Company in Libertyville.
Job Description:
- Answer phone calls, schedule calls, dispatch call to technicians.
- Close jobs, create invoices, collect and apply payments, conduct collection calls.
- Ability to multi-task and handle busy phones with multiple incoming calls at once.
- Excellent phone skills needed to communicate route info to technicians in professional manner.
- File customer information as needed.
- Provide administrative support to office team
- Ability to prioritize and multitask when necessary.
- Excellent organizational and communication skills
Qualifications:
- Must be computer literate.
- Able to work independently as well as with a team
- Intermediate in Microsoft word and Excel.
- Must have reliable transportation to work.
Hours:
Mon Thru Fri 10 - 6
Every other Sat 7:00am - 12pm
Overtime opportunities
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 38 – 45 per week
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Overtime
Experience:
- background in HVAC OR PLUMBING: 1 year (Preferred)
- Call center: 2 years (Preferred)
- Customer service: 2 years (Required)
- Accounts receivable: 1 year (Required)
Work Location: In person
Salary : $20 - $25