What are the responsibilities and job description for the Referral Coordinator/ Front Office Receptionist position at Total MD?
Job Description
TOTAL MD is looking for a Referral Coordinator to join our team located at our Fort Lauderdale office. Total MD offers a fast-paced, exciting, welcoming and supportive work environment. We promote teamwork, nurture learning, and encourage advancement for all of our employees. Excellent benefits package; salary commensurate with experience. Founded in 1988 and with five convenient locations throughout South Florida, our practice is dedicated to supporting patients and their families. Total MD is Florida’s first “Total Care Organization”, providing comprehensive care to patients in need. Our providers deliver family medicine, urgent care, orthopedic surgery, neurosurgery, occupational surgery, chiropractic medicine, physical therapy, pain management, laboratory testing, digital x-ray, and high-field MRI.
RESPONSIBILITIES: Maintain referral records and files documentation. Responds to inquiries regarding health plan referrals. Coordinates providers schedule and other related information to maintain effective working relationships in the delivery of patient care. Demonstrates professional customer service and focused behavior at all times, including manner of communication, responsibility, and appearance. Observes department policies and procedures, environment and infection control standards. Assist with front desk duties which may include, but not limited to: answering phones, scheduling, checking in/out patients, faxing, etc.
REQUIREMENTS: Must be personable with a professional demeanor. Abides by HIPAA laws regarding sharing of personal medical information. Observes OSHA regulations including principles of standard precautions. Must be able to multitask, be a self-starter and able to work with minimal supervision. Ability to use good judgment and utilize independent decision-making skills to effectively problem solve, resolve issues and facilitate department efficiency and productivity. Ability to prioritize and organize tasks and to maintain flexibility in response to constantly changing demands.
BILINGUAL A PLUS! English/Spanish
Requirements: At least 1 to 2 years of hands- on Medical Referrals
Job Type: Full-time
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Occupational Medicine
- Physical & Rehabilitation Medicine
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $15 - $17
