IoT Integration Specialist

JOB TITLE: IoT Integration Specialist

DEPARTMENT: Business Strategy - IoT

                    Recent college graduates are encouraged to apply!

SUMMARY:

An entry-level position as an IoT Integration Specialist for the Business Strategy Department will support

customer onboarding, training, adoption, retention, and satisfaction with TOTO’s Smart products and

technologies.

DUTIES AND RESPONSIBILITIES:

 Manage installation of smart restroom devices and provide training and ongoing support

 Regularly monitor and analyze data and share insights with customers

 Technical Sales and Support – Provide sales support, lead meetings with customers, communicate

with customers’ IT team on connectivity, and manage and support the IoT solution deployment (pre

and post-sales support).

 Handle outages and provide support for hardware/gateway problems at customer locations

 Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES:

 None

QUALIFICATIONS:

 Bachelor's degree in Computer Science, Electrical Engineering, Information Technology, or a related field 

 Strong interpersonal, presentation, verbal, and written communication skills are a must.

 Strong troubleshooting and analytical skills

 Willingness to learn new tools and technologies and stay current with market trends

 Must be organized and able to successfully manage multiple requests and projects with shifting

and/or growing job responsibilities. Have a can-do attitude with a take-ownership approach

 Strong interpersonal skills

 Must be a strong team player with excellent written and verbal communication skills in English

 Ability to accept personal accountability and ownership for areas of responsibility

 Must be detail-oriented.

 Willingness to travel for training and meetings related to this position

Regardless of Position/Title, all employees are expected to provide the highest level of customer service

and kindness for the TOTO organization. This job description is not designed to cover or contain a

comprehensive listing of activities, duties, or responsibilities that are required of the employee.