Human Resources Representative

Job Title: Human Resources Representative

Location: Touch of Care 1100 E Main St., Montrose, CO 81401

Hours: Monday – Thursday, 7:30 AM – 4:00 PM (1-hour lunch break from 12:00 PM – 1:00 PM)

Schedule: 30 hours per week

Position Overview:

We are seeking a motivated and dedicated Human Resources Representative to join our team! (Please note, this is NOT a remote position. It is 100% in office). This position plays a key role in managing Human Resources functions, benefits, and workers' compensation. The ideal candidate will be passionate about supporting our team and ensuring efficient operations. This is a dynamic role requiring attention to detail, excellent communication skills, and the ability to multitask effectively.

Key Responsibilities:

Human Resources:

• PC/HM:
• Recruitment and onboarding for PC/HM staff
• Coordinate trainings and ensure chart maintenance for HMA and PC/HM
• Attend staffing meetings to stay informed on staffing needs
• Update the Personnel Handbook and PC/HM training materials
• Complete proper termination documentation
• Manage the Yearly Linda Bowman Award

Benefits Management:

• Initial Enrollments:
• Administer life, retirement, and health insurance enrollments for qualifying staff (over 30 hours)
• Administer Trailhead benefits for qualifying staff
• Open Enrollment:
• Health Insurance (October-November)
• Aflac (April)
• Life Insurance (May)
• Yearly Tasks:
• 1095 Reporting (February)

Worker’s Compensation:

• File and manage original accident reports
• Investigate accidents and manage claims
• Complete yearly OSHA reporting
• Apply for cost containment applications every 2-3 years

Quality Assurance:

• Participate in quality assurance activities and prepare meeting minutes
• Present accident reports as required

PCP Supervision:

• Conduct monthly evaluations for regular staff (not attendants)
• Resolve caregiving issues and advocate for PCPs when needed
• Ensure caregivers have proper breaks and do not have excessive travel schedules
• Monitor struggling PCPs and provide counseling as necessary

Other Administrative Duties:

• Process Prior Authorization Requests
• Answer phones and provide general administrative support as needed
• Participate in on-call rotation (Once every 5-6 weeks for Saturday and Sunday and one weekday a week)
• Other duties as assigned

Qualifications:

• Proven experience in Human Resources, benefits management, or related administrative fields
• Experience with healthcare staffing is a plus
• Strong organizational and multitasking abilities
• Excellent communication skills (both written and verbal)
• Ability to work independently and as part of a team
• Ability to handle confidential information with integrity and professionalism
• Previous experience with workers' compensation claims management is a plus
• Strong problem-solving and conflict resolution skills

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 30 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• On call

Experience:

• Human resources: 1 year (Required)

Ability to Relocate:

• Montrose, CO 81401: Relocate before starting work (Required)

Work Location: In person