What are the responsibilities and job description for the Recreation - Guest Services Attendant II position at Town of Avon?
Come Join the Town of Avon Team!
Nestled in the heart of the Rocky Mountains, Avon, Colorado, is more than a destination - it’s a place to call home. Here, visitors and residents alike enjoy living, working, and playing in a breathtaking outdoor setting.
At the Town of Avon, we’re the driving force behind what makes this community thrive. From fixing potholes to hosting events in stunning Nottingham Park, to teaching swim lessons at our 40,000 sq. ft. full-service Recreation Center, to ensuring public safety, our dedicated team makes it all happen.
We offer a variety of opportunities in fantastic locations, backed by supportive leadership and excellent benefits. Whether you're seeking a full-time career or a seasonal part-time job, the Town of Avon is the perfect place to grow, contribute, and make a difference. What are you waiting for? Join our team today!
Position Overview:
The Town of Avon, Colorado, is accepting applications for a Recreation - Guest Services Attendant II
The Guest Service Attendant II- Regular Part-Time position is responsible for assisting in the daily operations of the recreation center front desk, fitness, and recreation activities including customer relations, pass sales, daily admission sales, sale of retail items, program registration and other monetary transactions.
VIEW THE FULL JOB DESCRIPTION HERE
Essential Functions:
- Ensures visitors to the Avon Recreation Center are greeted and served in a positive, professional
manner and are provided correct information regarding programs, memberships, and facilities - Processes passes, registers participants, and collects fees for passes, classes, programs, leagues,
and special events - Responsible for sales and restocking of retail/concessions
- Assists front desk personnel in balancing cash drawers and reconciliations in SmartRec software
- Assists in pinpointing problems and implementing solutions in SmartRec software
- Processes, calculates, and balances daily revenues and cash drawers within $20.00
- Possesses clear understanding of financial transactions including daily revenues, accurate daily
balances, knowledge of the cash register and a clear understanding of generating financial reports to
assist in daily finances - Communicates areas in need of special attention as well as any missing items to supervisor at the front
desk or fitness area\ - Ensures safety of patrons in the facility and assists in emergencies
- Ensures that front desk area and fitness area remain clean and organized.
- Performs light clerical duties and answers recreation center telephones, transfers calls, and takes
messages - Answers patrons questions and addresses concerns
Why Work for the Town of Avon?
We offer an amazing work environment, supportive leadership, and outstanding benefits, including:
-
- Retirement match of 3.75%
- Avon Recreation Center pass
- Earn Paid Sick Leave
- Spanish Language Initiative
- Flexible Scheduling
- Opportunities for Advancement
Town of Avon Culture and Values
Our team operates on five core values:
- Public Service: We are committed to an effective, community-focused organization that passionately engages and serves our residents, property owners, businesses, and guests.
- Openness: We are open, transparent, complete, objective and respectful of opposing views with all Town officials and with the public in our decisions and actions.
- Leadership: We perform our work with commitment, passion, collaboration, fairness, honesty and courage to elevate our performance, the performance of our co-workers, and the character of our community.
- Integrity: We are professional, ethical, responsible and accountable in our decisions and actions.
- Stewardship: We are custodians and stewards of the Town's financial, physical, environmental and natural resources on behalf of current and future generations.
Qualifications
- Considerable knowledge of recreation, sports, physical fitness, and leisure activities
- Considerable knowledge of necessary safety requirements and procedures for a safe working
environment - General knowledge of Special Events in Harry A. Nottingham Park
- Work may include early mornings, evenings, weekends, and holidays
- Knowledge of Town of Avon Recreation Center rules, policies, standards, and mission statement
- Knowledge of customer service standards and procedures and ability to interact with the public in a
professional and positive manner - Knowledge of POS terminal, cash handling and navigating SmartRec software (i.e. refunds, account
reconciliations, activity transfers, and applying/generating household credits) - Ability to supervise employees according to established policies and procedures, in a positive and
professional manner - Ability to work under pressure in a fast-paced environment while maintaining attention to detail
- Ability to become CPR/AED/First Aid certified within 30 days of hire.
- Knowledge of Microsoft Office (i.e. Word, Publisher, Excel, and Outlook) and ability to operate basic
office equipment including a computer, fax, telephone, etc - Ability to follow written and verbal instructions
- Ability to effectively communicate orally and in writing
- Ability to communicate in English effectively both verbally and in writing; Spanish is considered a plus
Special Requirements: A minimum of one-year experience in cash handling, customer service
and supervising two (2) or more employees is required. Any equivalent combination of training and
experience that provides evidence of required knowledge, skills and abilities may be considered
The Town reserves the right to suspend or extend the posting deadline based on receipt of qualified candidates.
- A background check and reference checks will be required prior to employment.
- The Town of Avon is an Equal Opportunity Employer.
Application Deadline Date: Open Until Filled
Salary : $23 - $26
