What are the responsibilities and job description for the Revenue Clerk (Tax Collector's Office) position at Town of Berlin?
Job Title: Revenue Clerk (Tax Collector’s Office) Hours: (35) per week, non-exempt
Union Affiliation: White Collar Starting Salary: Grade V - $28.60/hr
Function:
Under the direction of the Collector of Revenue performs administrative office work of a complex and confidential nature. Performs billing, collection and clerical work, including balancing and reconciliation of accounts, collecting and crediting of taxes, interest, water & sewer payments and other charges. Relieves office staff of administrative, clerical and detailed work. Provides top quality customer service to residents and other patrons.
Typical Duties, Responsibilities, Tasks & Assignments:
- Assists in preparing tax bills throughout the year, including the sorting, processing and mailing of bills. Provides clerical assistance in the preparation of delinquent notices. Processes and bills assessor’s certificates of correction.
- Assists in maintaining financial records, including receiving and crediting real estate, personal property, motor vehicle taxes and/or charges. Balances all monies collected. Manages and maintains bank escrow files. Assists in preparation of reconciliation information and reports. Assists in reconciling tax collections and preparation of bank deposits. Performs math computations requiring absolute accuracy.
- Provides timely and accurate administrative support as needed. Researches and assembles necessary background information to expedite written and/or oral response. Types and edits internal and external correspondence from draft to final form.
- Provides quality customer service to all visitors to the department, including attorneys, banking officials and the general public. Fields incoming calls to the department, taking initiative to resolve basic issues and passing higher level issues or complaints to management as appropriate.
- Develops and maintains effective working relationships with public officials, co-workers, residents and members of the general public and effectively and discretely conveys information, handling sensitive information with confidentiality and tact.
- Establishes, maintains and continually strives to improve office procedures and computer systems to ensure effective office operations. Maintains office files to ensure easy retrieval by department staff.
- Performs other related duties as assigned.
Special Skills & Requirements:
High School diploma with three years of related office experience (preferably with billing and collection of revenue) or an Associate’s degree with at least one-year related experience, required. Certification as a Municipal Collector preferred. Must possess the ability to acquire and maintain a working knowledge of regulations, mandates and legal requirements that govern the Revenue Collection Office. The ability to prioritize, organize and perform work independently, as well as to accurately process large amounts of paperwork, required. The ability to manage multiple priorities simultaneously, work independently as well as work effectively with diverse groups, desired. The ability to work with technology such as Microsoft Office products such as Excel, Word and Access.
Salary : $29
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