What are the responsibilities and job description for the 911 Emergency Telecommunications Dispatcher position at Town of Brookline?
Join Our Team as a 911 Dispatcher at Brookline's Public Safety Communications Center!
Are you ready to make a difference in your community? The Brookline Public Safety Communications Center is seeking dedicated and passionate individuals to join our team as full-time Emergency Telecommunications Dispatchers. As a 911 dispatcher, you will play a crucial role in ensuring the safety and well-being of our community by coordinating emergency responses and providing vital support to public safety personnel.
Why Join Us?
- Competitive Salary: Earn between $25.09 - $29.35 per hour, plus excellent health and retirement benefits (pension), vacation time, and personal days.
- Dynamic Work Environment: Be part of a team that handles multiple incidents simultaneously in a fast-paced environment.
- Community Impact: Make a real difference by coordinating police, fire, and ambulance activities during emergencies.
Key Responsibilities:
- Emergency Response Coordination: Transmit requests for service to the appropriate location and deploy public safety personnel and equipment.
- Communication: Announce call letters, respond to complaints calmly, and keep dispatched personnel informed of all relevant facts.
- Technical Proficiency: Operate various public safety communications equipment, including radios, telephone systems, computer systems, and more.
- Knowledge: Acquire a thorough understanding of the community's layout to maximize dispatch accuracy and speed.
- Monitoring: Utilize CAD systems, monitor fire and police digitizer systems, CCTV, and NCIC/CJIS computer systems.
- Support: Assist other personnel in operations duties and perform any other tasks assigned by the Chief of Police or Commanding Officer.
Qualifications:
- Education: High School Diploma or GED.
- Skills: Ability to handle multiple incidents simultaneously in a stressful environment. Superior keyboard, computer, and communication skills.
- Experience: Preferred but not required.
- Availability: Must be available to work all shifts, including nights, weekends, holidays, and mandatory overtime.
- Assessment: Candidates for the Emergency Telecommunications Dispatcher position must successfully pass a computer-based pre-employment assessment in order to be considered for employment.
- Background Check: Candidates must undergo a thorough background investigation, including employment, financial, and criminal checks.
How to Apply: If you're ready to play a crucial safety role, we want to hear from you! Please submit your resume and cover letter today. Position open until filled.
Salary : $25 - $29
