Human Resource Assistant

Town of Edgartown | Human Resource Department

Human Resource Assistant – $31.56-$41.51

The Town of Edgartown is seeking an organized Human Resource Assistant to provide support with benefits administration and seasonal onboarding. Responsibilities include assisting with enrolling employees in health benefits, processing updates to insurance selections, and monitoring procedures to ensure compliance with policies and regulations. Additionally, the position will provide employees with essential information regarding benefit offerings and costs, helping them navigate their options effectively. Candidates should have at least three years of administrative experience and strong communication skills.

s are available at edgartown-ma.us or in the Human Resource Office. The Town of Edgartown is an equal opportunity employer. The position is open until filled.

HUMAN RESOURCE DEPARTMENT

Human Resource Assistant

DEFINITION

Position is responsible for administrative tasks with special attention to communication of complex concerns. The Assistant is expected to be a conceptual thinker with superb organizational and time management skills with the ability to multitask and acclimatize in a busy environment while able to accurately follow instructions when implementing the activities of the Human Resource Department.

ESSENTIAL FUNCTIONS

The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Answers the telephone and greets visitors.
• Assists in maintaining a central personnel system of records, data, and information ensuring individual employee files are current and complete.
• Supports all internal and external Human Resource related inquiries and requests.
• Assists with recruitment and on boarding of new hires including posting vacancies, scheduling interviews, employee orientations, digital input and assignment of employee numbers.
• Assists with enrollment and updates to employee health benefit selections.
• Assists in monitoring employee health insurance programs, including the distribution of information to employees regarding insurance benefits’ costs, policies, and procedures.
• Participates in monitoring of the Town human resource processes and activities in compliance with Federal, State, and Local requirements.
• Prepares and posts agendas, attends meetings, takes and prepares minutes of the Personnel Board; assists with meeting follow up of Personnel Board recommendations.
• Provides clerical support to the Human Resource Director.
• Prepares benefits and employment-related reports as required by the Human Resource Director.
• Conducts special projects and other assignments as needed.
• Performs a variety of related duties

SUPERVISION RECEIVED

Under general supervision. The employee works from policies, processes, and practices and uses initiative in carrying out recurring assignments independently. The supervisor provides additional, specific instruction for new, difficult or unusual assignments, including suggested work methods. The employee refers unusual situations to the supervisor for advice and further instructions.

ACCOUNTABILITY

Duties include responsibility for technical processes and objectives. The nature of work means that errors can go undetected in succeeding operations. Consequences of errors, missed deadlines or poor judgment could jeopardize department operations or have financial and legal repercussions.

JUDGMENT

Guidelines, which may be in the form of administrative or organizational policies, general principles, legislation or directives that pertain to a specific department or functional area, only provide limited guidance for performing the work. Judgment and ingenuity are required to develop or adapt existing methods and approaches for accomplishing objectives within the limits of policies and established procedures.

COMPLEXITY

The work consists of employing many different concepts, theories, principles, techniques and practices relating to an administrative field. Assignments typically concern such matters as studying trends in the field for application to the work; assessing services and recommending improvements.

NATURE AND PURPOSE OF CONTACTS

Relationships are constantly with co-workers, the public and with groups and/or individuals who have conflicting opinions or objectives, diverse points of view or differences where skillful negotiating and achieving compromise are required to secure support, concurrence and acceptance or compliance. The employee may represent to the public a functional area of the organization on matters of procedures or policy where perceptiveness is required to analyze circumstances in order to act appropriately.

CONFIDENTIALITY

The employee has access to confidential information on a large scale, across departments, which may include official personnel files, town-wide litigation, collective bargaining and disciplinary records.

EDUCATION AND EXPERIENCE

High School diploma or GED, with a minimum of three years administrative experience; or an equivalent combination of education and experience. Associates degree preferred.

KNOWLEDGE, ABILITY, AND SKILLS

Must have or be willing to acquire knowledge of the principles, practices, regulations and applicable laws relating to personnel administration in the public sector. Knowledge of position classification, compensation and benefits, recruitment. Knowledge and understanding of FMLA, ADA, FLSA, COBRA, Affirmative Action, Equal Opportunity and HIPAA.

Must have ability to interact in a positive and effective manner with personnel at all levels. Ability to demonstrate objectivity, sensitivity and a balanced perspective regarding employee concerns.

Must have computer skills, including word processing, spreadsheets and databases; organization and communication skills. Must have exceptional customer services skills and be able to maintain strict confidence.

Must have ability to work independently with meticulous attention to detail; perform multiple tasks simultaneously despite interruptions, maintain effective working relationships; maintain detailed and extensive records and prepare accurate reports. Ability to communicate clearly and concisely, in writing and orally.

WORK ENVIRONMENT

The work is performed in an office environment. Noise or physical surroundings may be distracting.

PHYSICAL, MOTOR, AND VISUAL SKILLS

Physical Skills

The work involves sitting, standing, walking and stooping. May be required to lift objects such as files, boxes of papers, office supplies, and office equipment weighing up to 30 pounds.

Motor Skills

Duties are largely mental rather than physical, but the job may occasionally require minimal motor skills for activities such as moving objects, using office equipment, including but not limited to telephones, personal computers, handheld technology, and other office equipment.

Visual Skills

Visual demands require routinely reading documents for general understanding and analytical purposes.