What are the responsibilities and job description for the Library Reference Assistant position at Town of Hanover, NH?
This position is responsible for assisting and providing information services to library patrons at the reference desk.
- Provides reference services to patrons by assisting them with finding requested information.
- Instructs patrons in the use of computer-based information systems and other reference sources, including the internet; assists patrons with using computers and printers.
- Assists patrons at the reference desk in person and by telephone and email; assists in locating information; provides readers' advisory services; instructs patrons in the use of computers and other electronic devices.
- Providers readers' advisory services to patrons; contributes to displays and book lists.
- Participates in collection development activities in areas as appropriate.
- Performs circulation duties as needed; checks items in and out; collects fines; issues library membership cards.
- Performs related duties.
- Knowledge and level of competency typically associated with the completion of a degree in a course of study related to the occupational field.
- One to two years of work relevant work experience. OR
- Knowledge of Library Science
- Knowledge of the library's public service commitment.
- Knowledge of the Dewey Decimal classification system.
- Advanced knowledge of reference resources and services, including computer-based systems.
- Knowledge of authors, genres, and the library collection.
- Knowledge of library policies and procedures.
- Knowledge of the library computer system.
- Knowledge of computers and job-related software programs.
- Knowledge of the community served by the library.
- Skill in the use of office and audiovisual equipment, including a scanner, copier, facsimile machine, and computer presentation projector.
- Skill in delivering effective, friendly, and respectful customer service to library patrons.
- Skill in oral and written communication.
Salary : $27
