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Service Assistant I – Tax Collector’s Office

Town of Westport
Westport, CT Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 4/4/2025

OVERVIEW:
We are seeking a dedicated and organized Service Assistant to join our team.

RESPONSIBILITIES:

Prepares correspondence, forms, and tax collection reports as directed; answers telephone calls and responds to phone messages and emails; greets visitors to the department and assists them as necessary, determines the nature of business and provides information for referrals to appropriate office personnel. Receives revenues in person, by mail, or online; calculates adjustments, interest, and penalties, in conformance with State laws and Town ordinances and regulations; reviews tax payment for accuracy; posts daily receipts to taxpayer’s account; balances cash registers, prepares bank deposits. Enters and retrieves data on department computers, using database management applications including Excel spreadsheets, Word processing, and specialized software; prepares various reports related to tax collections, delinquencies, and foreclosures; reconciles daily and monthly Excel spreadsheets and software data and prepares reports. This task has been assigned to one service assistant or an accounting clerk. Manages and maintains department tax collection records and files, including Motor vehicle tax payments and delinquencies, UCC 1 liens, real estate liens, taxpayer address files and corrections, escrow accounts, tax payments, sewer bills, collection agency fees, and delinquent accounts. Assists in preparation and generation of tax bills, and delinquent statements; records property transfers; processes prorated refunds; prepares Foreclosure Committee reports as directed.

QUALIFICATIONS:

The skills and knowledge required for this position would generally be acquired with a high school diploma or its equivalent; plus an Associate’s Degree and three years’ work experience in the accounting/bookkeeping/tax collection field; must be familiar with computer software and have the ability to learn specific software related to the Town of Westport.

Job Type: Full-time

Pay: From $46,968.00 per year

Schedule:

  • Day shift
  • Monday to Friday

Ability to Commute:

  • Westport, CT 06880 (Required)

Ability to Relocate:

  • Westport, CT 06880: Relocate before starting work (Required)

Work Location: In person

Salary : $46,968

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