Enrollment Assistant (Beginner Sales Associate)

Job Title: Enrollment Assistant (Beginner Sales Associate)

Location: Town Square University Parkway – Sarasota, FL

Job Type: Part-time moving into full-time roll

Schedule: Monday – Friday, Daytime Hours

Town Square University Parkway is a 1950s-themed adult day center that provides a safe, engaging, and supportive environment for seniors, including those with memory impairments. Our team is passionate about serving families and caregivers in our community by offering high-quality care, resources, and engagement opportunities.

As an Enrollment Assistant, you will play a key role in welcoming potential members and their families, guiding them through the center, the enrollment process, and supporting sales-related tasks. This entry-level role is ideal for someone with strong communication skills, a customer-focused attitude, and an interest in helping seniors and their families find the right care solutions.

• Assist with Lead Management: Follow up with prospective members and their families via phone, email, and in-person meetings to provide information about our services.
• Conduct Tours: Welcome guests to the center, provide engaging tours, and highlight the benefits of our programs and services.
• Support Enrollment Process: Help families complete enrollment paperwork and ensure all necessary documentation is submitted.
• Customer Service & Relationship Building: Maintain a warm and supportive approach when interacting with families, answering questions, and addressing concerns.
• Data Entry & Organization: Maintain accurate records of inquiries, tours, and enrollments in our system.
• Event & Community Engagement: Assist the Enrollment Director with open houses, networking events, and outreach efforts to increase awareness of our services.
• Collaborate with the Team: Work closely with the Enrollment and Business Development Director and staff to ensure a smooth transition for new members and provide ongoing support.

• Strong interpersonal and communication skills
• Comfortable speaking with families and prospective members
• Detail-oriented with good organizational skills
• Ability to multitask and prioritize tasks efficiently
• Basic proficiency in Microsoft Office, Google Sheets and ability to learn CRM systems
• Passion for working with seniors and supporting families in need of care solutions
• Prior customer service, sales, or administrative experience is a plus

• Meaningful work that makes a difference in the lives of seniors and caregivers
• Supportive team environment with training and professional development opportunities
• Monday – Friday daytime schedule (no nights or weekends!)
• Competitive pay and benefits for full-time employees

If you’re a people-person who enjoys helping others and wants to grow in a sales-support role, we’d love to hear from you! Apply today and be part of a team that truly makes an impact.