What are the responsibilities and job description for the Enrollment Assistant position at Town Square University Parkway?
Job description
Job Title: Enrollment Assistant (Beginner Sales Associate)
Location: Town Square University Parkway – Sarasota, FL
Job Type: Part-time moving into full-time roll
Schedule: Monday – Friday, Daytime Hours
About Us: Town Square University Parkway is a 1950s-themed adult day center that provides a safe, engaging, and supportive environment for seniors, including those with memory impairments. Our team is passionate about serving families and caregivers in our community by offering high-quality care, resources, and engagement opportunities.
Job Overview: As an Enrollment Assistant, you will play a key role in welcoming potential members and their families, guiding them through the center, the enrollment process, and supporting sales-related tasks. This entry-level role is ideal for someone with strong communication skills, a customer-focused attitude, and an interest in helping seniors and their families find the right care solutions.
Responsibilities:
Assist with Lead Management: Follow up with prospective members and their families via phone, email, and in-person meetings to provide information about our services.
Conduct Tours: Welcome guests to the center, provide engaging tours, and highlight the benefits of our programs and services.
Support Enrollment Process: Help families complete enrollment paperwork and ensure all necessary documentation is submitted.
Customer Service & Relationship Building: Maintain a warm and supportive approach when interacting with families, answering questions, and addressing concerns.
Data Entry & Organization: Maintain accurate records of inquiries, tours, and enrollments in our system.
Event & Community Engagement: Assist the Enrollment Director with open houses, networking events, and outreach efforts to increase awareness of our services.
Collaborate with the Team: Work closely with the Enrollment and Business Development Director and staff to ensure a smooth transition for new members and provide ongoing support.
Qualifications:
Strong interpersonal and communication skills
Comfortable speaking with families and prospective members
Detail-oriented with good organizational skills
Ability to multitask and prioritize tasks efficiently
Basic proficiency in Microsoft Office, Google Sheets and ability to learn CRM systems
Passion for working with seniors and supporting families in need of care solutions
Prior customer service, sales, or administrative experience is a plus
Why Join Our Team?
Meaningful work that makes a difference in the lives of seniors and caregivers
Supportive team environment with training and professional development opportunities
Monday – Friday daytime schedule (no nights or weekends!)
Competitive pay and benefits for full-time employees
If you’re a people-person who enjoys helping others and wants to grow in a sales-support role, we’d love to hear from you! Apply today and be part of a team that truly makes an impact.
Job Types: Full-time, Part-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $21
