What are the responsibilities and job description for the Bilingual Customer Service Representative position at TPI Staffing, Inc?
Job Description
Job Description
Bilingual Customer Service Representative
Temp to Hire
17.00 per hour
This is NOT a remote position, it's in the office.
Duties
- Provide exceptionally engaging service and technical support to customers.
- Will be responsible for managing the front window - tasked with walk-in customer payment processing.
- Will handle incoming calls and create work orders for service investigation as needed.
- Assist with tap processing – obtaining quotes, collecting fees, scheduling installations of taps and meters, collecting meter information and relating to corresponding personnel for system updates.
- Responsible for handling incoming calls and creating work orders for service investigation as needed.
- Properly handle a diverse set of customer requests and inquiries, accurately
- Properly document all customer interactions.
Qualifications
Salary : $17
