Service Manager

Are you looking for a job with exciting opportunities and endless possibility? Consider a career with Tracey Road Equipment today! Not only does Tracey Road Equipment foster a positive, team-oriented workplace, but all full-time employees also enjoy an unparalleled benefits package, including: Medical, vision, dental, life, voluntary plans – and more! Vacation, sick, and holiday pay – including YOUR birthday! 401k program – along with company match and quick vesting schedule! We strive for promotion from within and foster a team approach to provide exemplary customer service. Tracey Road Equipment operates seven facilities spanning New York State & one new location in Wilkes-Barre Pennsylvania! Tracey Road Equipment, Inc. is seeking to hire full-time Service Manager for our Queensbury Branch. A successful candidate: Oversees day-to-day operations of a class 6-8 heavy duty truck and construction equipment repair facility Oversees WIP, making sure workorders are closed in a timely manner Monitors and minimizes comebacks by working closely with technicians Monitors technician write-ups for accuracy and detail for customers and warranty Works with foreman, technicians, and service writers to ensure proper shop flow and provide the best quality control Works with Warranty Manager to confirm all information is collected on workorders to maximize warranty reimbursement Works with manufacturer reps on OEM issues Responsible for ensuring the shop is a clean and a safe work environment Trains and mentors new technicians Conducts annual employee performance reviews and manages the team’s performance Skills: Construction equipment experience is preferred Three years experience in a supervisory or management position Strong written and verbal communication skills Strong computer skills Tracey Road Equipment, Inc. is a leader in the industry; we are committed to providing outstanding customer service to all of our customers. TRE has invested in building and maintaining the finest facilities, representing quality products backed by an insightful sales team, developing an immense rental fleet, staffing a knowledgeable parts team, and sustaining well trained, committed service departments. Our service departments not only provide top notch service on diesel trucks and engines, we provide the same service on heavy construction equipment. TRE body and collision center provides the same high level of customer service. Tracey Road Equipment is an affirmative action/Equal Opportunity Employer. Tracey Road Equipment provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. As part of the company's equal employment opportunity policy, Tracey Road Equipment will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are provided the same equal opportunity. Check us out online at www.TraceyRoad.com. Job Type: Full-time Pay: $85,000.00 - $95,000.00 per year Shift: 8 hour shift Work Days: Monday to Friday Experience: Leadership: 3 years (Required) Ability to Commute: Queensbury, NY (Required) Work Location: In person

Salary : $85,000 - $95,000