Manager of Dedicated Operations- Midwest (Chicago, IL)

Position Overview

We are seeking a highly skilled and experienced Manager of Dedicated Operations to join our operations team. This role will be responsible for managing the day-to-day operations of freight from one of our dedicated facilities, ensuring efficient and effective operational performance from our team and partner carriers. The ideal candidate will have a proven track record in carrier sales, relationship management, and operational excellence.

Key Responsibilities

• Carrier Relationship Management: Build and maintain strong, collaborative relationships with partner carriers to ensure reliable transportation services.
• Negotiation Expertise: Act as the lead negotiator with partner carriers to secure competitive rates and optimize operational costs.
• Operational Oversight: Manage daily freight operations, including planning, scheduling, and troubleshooting to ensure on-time delivery and customer satisfaction.
• Performance Accountability: Monitor and enforce scorecard metrics for partner carriers, ensuring adherence to performance standards and operational goals.
• Data Management: Leverage Excel and other tools to track freight operations, analyze trends, and generate reports for decision-making.
• Multitasking Excellence: Balance multiple tasks and priorities in a fast-paced logistics environment, maintaining a focus on accuracy and efficiency.
• Organizational Efficiency: Implement and maintain processes that streamline day-to-day operations and enhance productivity.
  
  

Qualifications

• 3 years of experience in carrier sales, logistics operations, or a related field.
• Proven expertise in negotiating contracts and rates with carriers.
• Advanced skills in Microsoft Excel, including data analysis and reporting.
• Exceptional multitasking and organizational abilities.
• Strong problem-solving skills with a proactive approach to addressing operational challenges.
• Experience in measuring and holding partner carriers accountable through performance scorecards.
  
  

Why Join Us?

• Be part of a dynamic and growing 3PL company with opportunities for professional development.
• Work in a collaborative and results-driven environment where your contributions directly impact the success of our operations.
• Competitive salary and benefits package.
  
  

TRAFFIX gives equal consideration for a job and terms and conditions of employment to all individuals and that the employer does not discriminate based on race, color, religion, age, marital status, national origin, disability or sex including sexual orientation, and gender identity or expression.

Department: Carrier Sales

This is a full time position