What are the responsibilities and job description for the Busser - The Highlands Supper Club position at Trailborn Hotel Management LLC?
Essential Job Functions include:
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
- Prepare and set all dining areas for service
- Set tables before, during, and after service according to standards
- Perform side work assigned by Supervisor
- Offer water to all seated guests
- Carry out service of bread and butter to guests at the appropriate time (if offered)
- Clear plates and silver between courses and prep set up for the next course to be served
- Make sure area surrounding table and chairs are clean and orderly
- Maintain cleanliness of all work areas, China, glass, etc., throughout the day
- Complete closing duties, including restocking items, polishing silver and glassware, etc.
- Ensure uniform and personal appearance are clean and professional
- Welcome and acknowledge all guests everywhere, always
- Be available to run food, bus tables and re-set dining sections in all areas
- Address guests` service needs
- Speak with others using clear and professional language
- Develop positive working relationships with fellow staff and support team to reach company goals
- Provide service to always expected levels while on property
- Perform other reasonable job duties as requested by Supervisors
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends and holidays.
Trailborn is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. Trailborn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Trailborn's employees to perform their job duties may result in discipline up to and including discharge.
