House Attendant - Trailborn Highlands

Job Description

Job Description

Trailborn was founded on a simple idea : Life Should Be An Adventure. We build design-forward hotels with one-of-a-kind experiences and full-service restaurants and bars, to create unforgettable adventures in the great outdoors. Our locations are at the heart of our country’s most extraordinary outdoor destinations—from national parks to coastal cliffs, and snow-capped mountains to sun-soaked beaches. Trailborn’s debut location launched in 2023 at the entrance to Rocky Mountain National Park in Estes Park, Colorado, with hotels to follow this year in the Grand Canyon, Highlands NC, Wrightsville Beach NC, and Mendocino CA. This is just the beginning. And we’re quickly expanding our in-house capabilities as our brand continues to grow.

We are looking for a full and part-time hotel House Attendants to assist the housekeeping team with overall upkeep and cleanliness of the hotel as well as assist with guest requests as needed.

Essential Job Duties include :

• Report to work when scheduled, on time, in proper and clean uniform, including name tag. Adhere to appearance and conform to Trailborn appearance standards.
• Handle all duties according to Trailborn policies and procedures.
• Be knowledgeable about daily hotel operations, logbooks, and communication channels to be up to date with all changes, new procedures and / or contributions to events.
• Obtain daily briefings about events to effectively deal with all foreseen situations.
• Maintain cleanliness and organization of all public areas and back of the house closets.
• Transport linens and other supplies as requested to and from housekeeping teams.
• Inspect and report condition of all furniture for tears, rips, and stains.
• Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, and air vents.
• Clean windows and doors.
• Inspect the condition of planters and plants to remove debris, and water.
• Remove stains, scuff marks from hallways and baseboards.
• Empty trash and recycling containers.
• Use designated chemicals, supplies, and equipment to clean various floor surfaces. Remove debris from elevator tracks.
• Sweep and dust entrance.
• Ensure security of the hotel property.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. This job description reflects the job content at the time of writing and will be subject to periodic change in light of changing operational and environmental requirements. Such changes will be discussed with the job holder and the job description amended accordingly. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends and holidays .

Trailborn is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. Trailborn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Trailborn's employees to perform their job duties may result in discipline up to and including discharge.