What are the responsibilities and job description for the Accounts Receivable Specialist position at Transition Home Healthcare?
At Transition Home Healthcare, our associates are our most valuable asset. Each associate provides a service that directly or indirectly affects patients, families, other team members, and the public. We strive to excel in providing the highest quality healthcare and customer service possible, which is incumbent upon the excellence and commitment of our leaders and caregivers.
Accounts Receivable Coordinator
Houston, TX (NOT Remote)
Monday - Friday in Office
Full Time Benefits
- Very Competitive Pay
- Generous Paid Time Off (PTO) and Holidays
- Medical
- Dental
- Vision
- Company-paid life insurance & LTD/AD&D insurance
- Short-Term Disability
- Supplemental Insurances (Hospital Indemnity, Cancer Policies, Legal Plans, & More!)
- 401k with matching
Responsibilities:
- Review payments received to ensure correct payment amount per fee schedule.
- Maintain updated fee schedules for all payers.
- Reconcile payments against banking system and post them into the practice management system.
- Identify payments that are underpaid or denied in error.
- Follow-up and work any underpayments and denials as identified during payment posting.
- Follow-up and work outstanding account receivable report.
- Validate and determine appropriate coding levels by reviewing clinical documentation and operative reports.
- File appeals and other re-considerations to various commercial and federal insurance payers.
- Ensure that documentation supports charges and file appropriate correspondence with various payers.
- Other billing duties as assigned by management.
- Paper follow-up of claims
- Respond to follow-up within the A/R Assistant scope, such as:
- Zero payments, incorrect billing, etc.
- Follow-up on such cases
- Forward applicable paper follow-up to the appropriate A/R Coordinator
- Respond to follow-up within the A/R Assistant scope, such as:
- Write first appeal letters for any underpayments
- Review and extract EOBs that are posted within 5 business days
- Work on special projects for A/R Manager and A/R Team
- Filing and other office duties as needed
- Maintain clear and consistent communication with the A/R Manager and A/R Team
- Recommend and implement initiatives that enhance the management of the client’s accounts
- Perform other duties as assigned
Qualifications:
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2 years experience in healthcare accounts receivable /denial management is required
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Home Health/Hospice experience is highly preferred
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Require our AR team to have experience working with Medicare and Managed Medicare plans
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Proficient in computer software (Word, Excel, Outlook, Adobe or PDF software)
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Excellent phone, verbal, written, and editing skills
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Strong organizational skills and attention to detail
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Ability to manage stressful situations and numerous simultaneous projects and tasks
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Strong independent work ethic
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Ability to think creatively and analytically
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Ability to maintain a professional attitude in all situations
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.