What are the responsibilities and job description for the Front Desk Medical Receptionist position at Transmountain Primary Care?
Transmountain Primary Care is looking for a front desk medical receptionist for MORNING shift for our clinic in Horizon. Shift is from 9 Am to 5:00 pm Monday thru Friday.
This is a full-time position with health dental insurance benefits, 2 weeks paid time off, and 401k.
Job Duties:
- schedule patients and call ahead to confirm appointments
- greet patients
- register patients according to established protocols
- assist patients to complete all necessary forms and documentation including medical insurance
- verify patient information is accurate, including billing and insurance information
- inform patients of medical office procedures and policy
- maintain and manage patient records
- move patients through appointments as scheduled
- answer incoming calls and deal with inquiries
- transfer calls as required
- schedule patient appointments
- collect co-pays and payments
- schedule hospital admissions, tests, scans and outside appointments for patients
- obtain external medical reports as required by medical professionals
- complete other clerical duties as assigned
- maintain stock of forms and office supplies
- ensure reception area is well maintained, neat and clean
- safeguard patient privacy and confidentiality
- knowledge of how to request prior authorizations, referrals, etc.
Requirements:
- high school diploma or equivalent
- knowledge of medical terminology, procedures and diagnosis
- knowledge and understanding of HIPAA
- knowledge of computer and relevant software applications
- experience with eClinicalWorks is a plus
- knowledge of general administrative and clerical procedures
- working knowledge of healthcare insurance preferred
- communication skills
- information collection and management
- planning and organizing
- attention to detail
- customer service skills
- adaptability
- confidentiality
- bilingual Spanish & English is a must. Over a third of our patients do not speak any English. You will be alone at the front desk for the last 2 hours of the day and must be able to communicate with these patients unassisted.
- PREVIOUS EXPERIENCE AS A MEDICAL RECEPTIONIST OR OTHER RELEVANT EXPERIENCE OF 1 YEAR STRONGLY PREFERRED, MUST BE ABLE TO PROVIDE REFERENCES. NON-MEDICAL EXPERIENCE IS NOT CONSIDERED RELEVANT.
No walk-ins or calls about this job posting are accepted at this time.*UNSOLICITED CALLS WILL RESULT IN YOUR APPLICATION BEING DISMISSED.*Please understand patients must take priority and you will be redirected to apply online.
Job Type: Full-time
Pay: $12.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Medical Specialty:
- Primary Care
Schedule:
- Every weekend
- Monday to Friday
Work Location: In person
Salary : $12 - $18