Energy Efficiency Outreach Manager

The Outreach Manager is a Senior Outreach position for the JCP&L programs. The Outreach Consultant/Manager will work in a team environment with contractors, trade organizations, and customers to deliver the commercial energy efficiency incentive programs to eligible customers. The Outreach Consultant/Manager will serve as the main point of contact to potential applicants. The Outreach Consultant/Manager is responsible for tracking potential projects, program participation against targets, weekly/monthly/annual reporting of participation, develop resolutions to meet productivity, quality and client satisfaction goals/objectives. Must possess a can-do attitude and be willing to wear multiple hats.

The selected candidate must reside in New Jersey.

• Strategic Team Contributor: Play a vital role in our team, leveraging a deep understanding of New Jersey's existing building energy efficiency programs’ nuances to contribute strategically.
• Efficient Project Management: Demonstrate comprehensive project management skills, efficiently guiding initiatives from initial planning stages to successful project completion.
• Proactive Problem Solver: Tackle challenges head-on with a proactive problem-solving mindset, ensuring timely and effective resolution in a dynamic work environment.
• Innovative Energy Advocate: Introduce and champion innovative ideas, actively encouraging and facilitating participation in impactful energy efficiency programs.
• Diverse Responsibilities Management: Assume diverse responsibilities, including engaging with various stakeholders, building strategic plans, and handling administrative tasks effectively.
• Customer Engagement: Engage with the client’s customers, engineers, and contractors to identify and communicate energy savings opportunities through incentive and rebate program offerings.
• Strategic Outreach and Networking: Develop and execute compelling outreach campaigns targeting various sectors and markets. Attend tradeshows, local meetings, give presentations/webinars and attend events, both virtually and in-person, to network and educate New Jersey businesses on the benefits of program participation. Aid in developing and executing a comprehensive outreach plan for the program's brand and message.
• Market Analysis and Intelligence: Provide sector intelligence by analyzing trends and summarizing data within specified markets.
• Customer Outreach Opportunity Identification: Identify outreach opportunities by understanding customer requirements and analyzing how the program can effectively reach its target audience.
• CRM Database Management: Manage and track campaigns, opportunities, activities, and contacts in real time using the program's CRM database.
• Project Forecasting: Work collaboratively with operations and project coordination staff to provide insights for accurate project forecasting and market intelligence reports.

Education and Background: Associate’s or Bachelor’s degree is preferred but not required in sustainability, business, marketing, construction management, or a related field.

Experience: 5 years of experience in outreach, sales, project management, or a customer-facing role within the energy efficiency or building sectors.

Residency and Transportation: New Jersey residency required. As this role requires travel, candidate must possess a personal vehicle and an unencumbered driver’s license (mileage reimbursed).

Communication Skills: Excellent public speaking and written communication skills.

Computer Skills:  Proficiency in Microsoft Excel, PowerPoint, Word and the ability to learn and operate TRC/client designed customer relationships management (CRM) system

Project Management: Strong project management skills, with experience in developing reports, meeting deadlines and managing resources effectively.

Industry Knowledge: Understanding of LEED, ENERGY STAR®, and/or GRESB is a plus. Familiarity with CRM software for campaign tracking and reporting.

Language Skills: Bilingual speaking and translation skills are a plus.

Our Mission

We understand our clients’ goals, and embrace them as our own, applying creativity, experience, integrity and dedication to deliver superior solutions to the world’s energy, environment and infrastructure challenges.

Our Vision

We will solve the challenges of making the Earth a better place to live — community by community.

TRC is ranked #16 on ENR's list of the Top 500 Design Firms in the United States.

Please watch the video below to learn more:

https://bit.ly/3uJdTWh

Benefits: TRC offers a competitive benefit package consisting of:

• Medical, dental, vision, and disability insurance.
• 401k package that includes both traditional and Roth IRA options and Company match.
• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.

*These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

Other Compensation: Employee may be eligible for participation in the Company’s annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.