Front Office & Medical Records Coordinator (Full Time)

Description

DISC Surgery Center is the pinnacle of excellence in spine care, orthopedics, interventional pain management, and sports medicine. With cutting-edge facilities strategically located in Newport Beach, Carlsbad, Marina Del Rey, Thousand Oaks, Encino and Walnut Creek- to name a few. DISC has become the premier provider of innovative and minimally invasive surgical solutions not only in California, but beyond. Our commitment to pioneering medical advancements is embodied by our state-of-the-art outpatient surgery centers and full-service clinics, setting a groundbreaking benchmark for high-acuity procedures in an outpatient setting.

Why work here?

· Competitive pay

· Excellent benefits

· Family- like environment

· Boutique, state-of-the-art outpatient facility

· Team of nationally recognized surgeons

· Room for growth

· No weekends or holidays

Job Description:

· Answering phones and greeting patients

· Making sure that patients receive appropriate scheduling information, if applicable

· Making sure patients receive information in a timely fashion

· Verifying insurance information

· Submitting referrals and running eligibility checks

· Managing calendar of physicians

· Rooming patients

· Receiving, answering, screening, and directing telephone calls in a courteous and timely manner, and ensuring the delivery/forwarding of messages to appropriate parties

· Maintaining a clean and organized general work area

· Performing other related duties as assigned or required

· Responding to requests for information from patients, patients’ families, and other external or internal sources in an appropriate and timely manner

· Assisting patients with billing problems by identifying personnel to help patients solve financial problems

· Ensuring the maintenance and safekeeping of all patient files and charts/ EMR records.

· Obtaining and submitting documentation for reimbursable expenses.

· Creating spreadsheets and establishing data bases to produce recurring reports or special reports as needed

· Coordinating with ambulatory surgery center staff and patients to schedule appointments and tests, as well as sending and receiving all documentation in a timely manner

· Maintaining inventory of clinical stock and supplies and orders as needed on a monthly basis

· Maintaining the medical records of patients

· Collecting, sorting, and distributing mail daily and delivers to physician offices

· Verifying all critical tasks are completed per clinic protocols

· Supporting, motivating, and sustaining a team-oriented culture

Qualifications

Education Required:

· High School Diploma or GED

Experience Required:

· At least 1 year of experience working as a receptionist or administrative assistant

· Excellent attention to detail and ability to work in a fast-paced environment

· Ability to anticipate the needs of the medical team and respond quickly and efficiently

Experience Desired:

· Experience working in a surgery center or doctor's office.

· Experience working with medical records.

· Familiarity with electronic medical records systems, such as Epic and DrChrono, is a plus

Job Type:

· Full Time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Pay:

· $20.00 - $25.00 per hour, DOE

Expected hours:

· Monday - Friday, 6:00 AM - 3:00 PM

DISC Surgery Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state or local law.

Salary : $20 - $25