Training Development Manager

Pay Plan Title : Unit Manager

Working Title : Training Development Manager

FLSA Status : Exempt

Posting Salary Range : $63,654 - $74,263

Office Location : Remote within Trillium's Catchment area

POSTING DETAILS : Make an Impact

Trillium Health Resources is a local governmental agency (LME / MCO) in North Carolina that manages serious mental health, substance use, and intellectual / developmental disability services. Serving in 46 counties, we help individuals, and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication - in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That's why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We're also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We're Looking For

Are you excited about shaping the future of learning and development and making a difference within an organization?

We are looking for a dynamic Learning and Development Manager to join our team! In this role, you will have the opportunity to organize unit duties, responsibilities, and resource allocation to complete key tasks and projects assigned by the Vice President of Enterprise-Wide Training and Staff Development and the Training Director.

You will provide essential leadership in the development and implementation of the Training Department Strategic Plan. This is a chance to manage and supervise a talented team, which includes Instructional Design and Development Coordinators, Training Systems Program Coordinators, Multimedia Design and Development Coordinators, and Training Program and Development Coordinators. Together, you will ensure that the learning and development needs of our staff, providers, members, and community are met and exceeded! Collaboration is key! You'll work closely with Trillium leadership to guarantee that all learning and development initiatives align with Trillium's Learning and Development Standards. If you are ready to take on this exciting challenge and help us drive our mission forward, we want to hear from you! Join us at Trillium and let's make a significant impact together. Apply today!

On a typical day, you might :

• Implement and manage the execution of training programs developed in collaboration with the Training Development Director, ensuring alignment with organizational goals and compliance requirements.
• Supervise the instructional design and training delivery teams, ensuring that training materials, courses, and e-learning modules are effectively developed and executed according to the training plans set by leadership
• Operationalize training logistics, including scheduling, room setup, webinar coordination, and ensuring instructors have the necessary materials and resources for effective training sessions.
• Oversee the day-to-day administration of the Learning Management System (LMS), ensuring accurate content updates, enrollment tracking, reporting, and technical support for users.
• Ensures training programs incorporate accessibility and inclusivity best practices, following guidelines established by leadership.
• Develop and manage data collection processes to track training effectiveness, learner engagement, and performance outcomes.
• Analyze training completion rates, assessment results, and learner feedback to identify trends, gaps, and areas for improvement.
• Use data visualization and reporting tools to create dashboards that provide insights into training impact and ROI.
• Support training evaluations by compiling and presenting data-driven recommendations to leadership for program enhancements.
• Monitor key training performance indicators (KPIs) to ensure continuous improvement and compliance with accreditation and regulatory requirements.
• Manage training development projects, ensuring timely completion, alignment with objectives, and resource efficiency.
• Develop project plans, timelines, and milestones for training initiatives, tracking progress and addressing any obstacles
• Facilitate collaboration between instructional designers, SMEs, trainers, and stakeholders to ensure project success.
• Manage risks, dependencies, and workflow efficiencies to optimize the training development process.
• Ensure project documentation, version control, and quality assurance processes are followed throughout training development.
• Manage a team of training specialists and instructional designers, conducting performance evaluations, mentoring staff, and ensuring adherence to established training timelines and goals.
• Facilitate professional development for training staff, ensuring team members stay current on instructional design trends, e-learning methodologies, and project management best practices.
• Collaborate with SMEs, external training facilitators, and department leaders to ensure training objectives align with organizational needs.

Employee Benefits :

Trillium knows that work / life balance is important. That's why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer :

Qualifications :

Required Education / Experience :

High School diploma / GED and five (5) years of experience in training program execution, instructional design, e-learning development, learning management system (LMS) administration, project management experience, analyzing training performance metrics, compliance tracking, content development, instructional design, curriculum or curricula development, instructional development, education, or special education, learning principles, change management, learning strategies, organizational development, succession planning, digital learning, performance coaching, talent development.

Associate's degree and three (3) years of experience in training program execution, instructional design, e-learning development, learning management system (LMS) administration, project management experience, analyzing training performance metrics, compliance tracking, content development, instructional design, curriculum or curricula development, instructional development, education, or special education, learning principles, change management, learning strategies, organizational development, succession planning, digital learning, performance coaching, talent development.

Bachelor's degree and one (1) year of experience in training program execution, instructional design, e-learning development, learning management system (LMS) administration, project management experience, analyzing training performance metrics, compliance tracking, content development, instructional design, curriculum or curricula development, instructional development, education, or special education, learning principles, change management, learning strategies, organizational development, succession planning, digital learning, performance coaching, talent development.

Equivalent combination of higher education / experience.

Preferred Education :

Bachelor's or Master's degree in Education, Instructional Design, Educational Technology, Organizational Development, Business Administration, Human Resources, Training, Psychology, Learning and Development preferred.

Preferred Experience :

Required License / Certification :

Must have a valid driver's license.

Preferred License / Certification :

Clinical licensure in NC as LMFT, LCSW, LCMHC, or LPA OR certification as PHR, SHRM-CP, or CPTD, CPTM preferred.

Location :

Remote within Trillium's Catchment area.

Trillium's North Central Region servicing these counties : (Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrell, Washington, and Wilson counties).

Trillium's Mid State Region servicing these counties : (Anson, Guilford, Montgomery, Randolph and Richmond counties).

Trillium's Northern Region servicing these counties : (Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans and Warren counties).

Trillium's South-Central Region Servicing these counties : (Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson and Wayne counties).

Trillium's Southern Region servicing these counties : (Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson and Scotland counties).

Must reside in North Carolina to be considered for remote status.

Deadline for application : Friday, February 28, 2025, at 11 : 59pm

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume. Your resume must provide your level of education and detailed work experience, including :

Dates of service (month & year)

Degree type

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

You will be notified by HR on the status of your application as appropriate. All applicants will receive a final email when the recruitment cycle for the position has closed.

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile.

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

Salary : $63,654 - $74,263