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Director of Workforce Planning

Trilogy Health Services, LLC
Louisville, KY Full Time
POSTED ON 3/12/2025
AVAILABLE BEFORE 11/6/2025
JOIN TEAM TRILOGY

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services – a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.


WHAT WE'RE LOOKING FOR

Job Summary
Responsible for providing management, guidance, support, communication, and coordination of scheduling application (SmartLinx, etc.). Administers and maintains scheduling systems and vendor relations. Establishes, organizes, and supervises the education and training of the scheduling system, ensuring accuracy and confidentiality.


Roles and Responsibilities
• Provides training and a climate for learning and facilitating the adult learning process of the Company’s scheduling systems (SmartLinx) by supporting, planning, and presenting educational activities.
• Works collaboratively with interdisciplinary teams, provides ongoing support of scheduling systems and the analysis of the effectiveness of educational activities to ensure and enhance educational development that promotes the effective use of the clinical systems by front line users.
• Participates and identifies strategies for improving professional development activities, scheduling system practices, and effective system use by users.
• Provides data and system reports to DVP, SVP and other Leadership as needed.
• Evaluates factors related to effectiveness, delivering, and managing system use for professional development activities.
• Responsible for the implementation of assigned scheduling educational program(s).
• Organizes and assists in the development of training manuals and other educational materials.
• Participates in the development and revision of Employee Services and clinical policies and procedures.
• Ensures SmartLinx invoices are accurate and submitted to Oracle for payment in a timely manner.
• Reviews job positions in ADP Vantage and SmartLinx to ensure accuracy and consistency of use; facilitates adjustments as needed.
• Facilitates, coordinates and/or conducts training programs/meetings.
• Establishes assessment tools and measure results of scheduling systems training programs.
• Defines creative solutions to problems and guides user groups to the most appropriate solution.
• Prepares detail designs of new systems and programs to meet user needs including project plans, timelines, technical task requirements, budgets and status reports.
• Provides application support. Troubleshoots and resolves complex application issues.
• Works with scheduling systems vendors to make decisions as needed.
• Plans and schedules application development maintenance. Coordinates scheduling and implementation of systems and upgrades with business users.
• Ensures all aspects of Payroll Based Journal are met and submitted to CMS in a timely manner.
• Develops, tests, and deploys internal software applications, tools and custom reports.
• Identifies and evaluates new products and upgrades, provides resolution for scheduling system problems.
• Gather and compile information and analyze and adjust discrepancies.
• Oversee direct reports and delegate tasks as necessary.
• Conserves resources by adhering to financial stewardship using prudent judgment related to expense(s) incurred by the Company.
• Other duties as assigned.


Qualifications
Education:  Bachelor Degree
Experience:  3-5 years 


Physical Requirements
Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

 

 


WHERE YOU'LL WORK

US-KY-Louisville
LET'S TALK ABOUT BENEFITS

  • Competitive salaries and weekly pay 
  • 401(k) Company Match 
  • Mental Health Support Program 
  • Student Loan Repayment and Tuition Reimbursement 
  • Health, vision, dental & life insurance kick in on the first of the month after your start date 
  • First time homebuyers’ program
  • HSA/FSA 
  • And so much more! 

GET IN TOUCH

John (502) 829-7857
LIFE AT TRILOGY

Whether you’re looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you’ve ever belonged.

 

Flexibility is what you want, and flexibility is what you’ll get.

Come into the office because you want to – not because you have to. At Trilogy, we’re proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you

 

Six months of training, orientation, and fun!

We believe in setting our employees up for success. That’s why your first six months are referred to as your “blue-badge” period – a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.


APPLY NOW

As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.

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