What are the responsibilities and job description for the Ecommerce Associate position at Triveni Group LLP?
We are seeking a detail-oriented and proactive E-commerce Associate with hands-on Shopify experience to join our team. The ideal candidate will be responsible for managing and optimizing our e-commerce platform to enhance customer experience, drive sales, and support the execution of marketing strategies. This role requires a tech-savvy individual with a passion for e-commerce, strong analytical skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
Shopify Management:
- Manage and maintain the Shopify platform, including product uploads, inventory updates, and site functionality.
- Oversee Shopify themes and ensure consistent branding, navigation, and user-friendly layouts.
- Monitor and troubleshoot site performance, ensuring an optimal shopping experience for customers.
Product Catalog & Merchandising:
- Upload, edit, and manage product listings with accurate descriptions, pricing, and images.
- Implement merchandising strategies to promote featured collections, bestsellers, and new arrivals.
- Coordinate product launches, promotions, and seasonal updates across the site.
Marketing Strategy Execution:
- Execute marketing strategies and manage spending budgets across all channels, including email, SMS, SEM, paid social, affiliate, and loyalty programs.
- Set up and track promotional codes, discounts, and sales events.
- Analyze site traffic and campaign performance using tools such as Google Analytics.
Customer Acquisition Programs:
- Drive programs to grow customer acquisition through email and social media initiatives.
E-commerce Website Enhancements:
- Research competition and drive new enhancements and features for the website, focusing on optimization and improving the overall customer experience.
Advanced Excel Data Management:
- Use Excel to manage large data sets, including inventory tracking, sales forecasting, and performance reporting.
- Develop automated reports to track key metrics, such as sales trends, inventory levels, and customer behavior.
Qualifications:
- Minimum 3 years of experience in an eCommerce role, with proficiency in Shopify.
- Basic understanding of HTML/CSS for making minor adjustments to product pages on Shopify. Familiarity with other eCommerce platforms (Magento, WooCommerce, etc.).
- Advanced Excel skills, including pivot tables, VLOOKUP, and data visualization for analyzing large datasets.
- Strong organizational skills with a high level of accuracy and attention to detail.
- Effective verbal and written communication skills to collaborate with cross-functional teams.
Salary : $80 - $120