Administrative Assistant/Receptionist

Job description

(Please, NO RECRUITERS.)

Administrative assistant for our dental practice: Willing To Train, dental experience is a plus

Our private dental practice is searching for an experienced administrative assistant to work in our administrative dept. We are willing to train the right candidate, so NO DENTAL EXPERIENCE IS NECESSARY BUT A PLUS.

Candidates should be able to:

• Respect others
• Follow office tasks and policy with good work ethic, responsibility, and professionalism
• Strong problem-solving skills and the ability to adapt to changing priorities.
• Provide polite and professional assistance via phone, mail, and e-mail
• Schedule and confirm appointments, fill in openings in schedule
• Willing to learn dental terminology and tasks
• Provide excellent customer service
• Be a helpful and positive team player in the workplace with good work ethic

To be successful as an administrative assistant, candidates should be:

- expert multi-tasker

- excellent in communication skills, both verbal and written

- have a positive attitude

- professional, polite, and attentive while also being accurate

-prompt and reliable

- always be prepared and responsive

- willing to meet each challenge directly and be flexible

- comfortable with computers and technology

- a genuine desire to meet the needs and interests of others

Administrative Assistant Responsibilities:

• Handling office tasks, such as filing, making/confirming appointments, calling patients/offices, sending referrals and documents via email/mail, verifying/sending insurance claims/pre-authorizations/appeals, sending/keeping track of lab cases
• Send statements and recall postcards
• Post services and collect payments and provide treatment plans for patients
• Provide customer support by addressing inquiries and resolving issues in a timely and professional manner.
• Providing real-time scheduling support by booking and confirm appointments and preventing conflicts and making sure schedule is filled and confirmed for doctor's and hygienists' schedules
• Greet and assist patients by checking in and checking out patients
• Maintain polite and professional communication via phone, e-mail, and mail.
• Anticipate the needs of others to ensure their seamless and positive experience.
• Prior administrative experience is preferred; prior dental experience a plus
• Excellent computer skills
• Attention to detail and be able to problem solve
• Desire to be proactive and create a positive experience for others.
• Proficient in Microsoft Office Suite (Word, Excel, Spreadsheet) and other relevant software and emails, scanners and phones

Please send us a cover letter explaining why you would be a great fit for this position in our practice. BA degree a plus.

Benefits:

-Paid office closures after 6 consecutive months of full time employment

-Paid holidays

-Paid sick time

-Dental discounts for employees

-401K

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 32 – 34 per week

Benefits:

• 401(k)
• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 3 years (Preferred)

Work Location: In person

Job Type: Part-time

Pay: $21.00 - $23.00 per hour

Expected hours: 8.5 – 17 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Application Question(s):

• Administrative skills such as computer skills and phone call etiquette is needed. How many years of experience do you have in these skills?

Ability to Commute:

• Brunswick, NY 12180 (Required)

Ability to Relocate:

• Brunswick, NY 12180: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $23