What are the responsibilities and job description for the Front Desk Agent position at Tru by Hilton Sumter?
Position Overview:
Tru by Hilton Sumter is seeking two dependable and customer-oriented Front Desk Agents to join our team. This role is for the 2nd shift (3:00 PM - 11:00 PM), with the possibility of flexibility between shifts as needed. Candidates must be available to work weekends and holidays. Reliability and a strong work ethic are essential. Experience is not required but preferred. Bilingual is a plus!
Key Responsibilities:
- Greet guests with a friendly and professional demeanor.
- Check guests in and out of the hotel, ensuring accuracy and efficiency.
- Handle guest inquiries and requests, providing exceptional customer service.
- Assist with various front desk operations, including reservations and payments.
- Ensure the front desk area is tidy and organized at all times.
- Be flexible and adaptable to work different shifts as needed.
Requirements:
- Dependability is a must; reliable attendance and punctuality are essential.
- Must be available to work weekends and holidays.
- Previous customer service experience is preferred but not required.
- Strong communication skills and a positive attitude.
- Ability to work in a fast-paced environment.
- Be a self-starter.
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Evening shift
- Holidays
- On call
- Weekends as needed
Work Location: In person
Salary : $10
