What are the responsibilities and job description for the Front Desk Manager position at Tru by Hilton?
```Job Summary```
We are seeking a highly organized and detail-oriented individual to join our team. In this role, you will be responsible for overseeing the front desk operations and ensuring a positive experience for our guests and clients. The ideal candidate will have excellent communication skills, strong administrative abilities, and a passion for delivering exceptional customer service.
```Duties```
- Greet and welcome guests in a friendly and professional manner
- Manage incoming calls and direct them to the appropriate department or individual
- Maintain a clean and organized front desk area
- Handle guest inquiries, requests, and complaints promptly and efficiently
- Schedule appointments and manage the calendar for the office
- Assist with administrative tasks such as data entry, filing, and document preparation
- Coordinate with other departments to ensure smooth operations
```Qualifications```
- Proven experience in an administrative or front desk role
- Proficient in office software applications (e.g., Microsoft Office Suite)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to remain calm under pressure and handle difficult situations with professionalism
- Knowledge of phone systems and customer service best practices
- Previous experience as a personal assistant, medical receptionist, or in order entry is a plus
We offer competitive compensation and benefits packages. If you are a motivated individual with a passion for providing exceptional service, we would love to hear from you. Apply today!
Job Type: Full-time
Pay: From $12.50 per hour
Schedule:
- 8 hour shift
- Holidays
- On call
Work Location: In person
Salary : $13
